“It was unfortunate that they sent a different item (I was looking for an older version of the doll) than the one I was looking to purchase, but the team was responsive, friendly, and apologetic. They offered me a discount or a return label without issue. I’m pleased with the customer support service and will continue to support local businesses.”
“This is my favorite shop in downtown Essex. I never leave without buying something. The owner and the staff are wonderful. I love their cooking classes too. Such a great place!”
“It was unfortunate that they sent a different item (I was looking for an older version of the doll) than the one I was looking to purchase, but the team was responsive, friendly, and apologetic. They offered me a discount or a return label without issue. I’m pleased with the customer support service and will continue to support local businesses.”