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May 2022 by Patrice Domenie
I cannot say enough about this hidden gem. The care and attention that our Landseer (Newfoundland) received while boarding at My Toy Kennel was exceptional. The kennel is clean, spacious and in a spectacular setting. Bill is extremely attentive and in tuned with a dogs needs and treats them absolutely as if they were his own. He is wonderful communicating with dog parents while their pets are in his care and each pet receives a”report card” upon check out. Duffy returned happy and raring to go (not to mention bathed and beautifully groomed). We couldn’t be happier and are confident that we will be returning customers!
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May 2021 by Nancy F.
I called to ask about the place and I asked if the person that answered the phone was the owner? He was abrupt and said" how can I help you ?" I said are you the owner? He said have a good day and hung up,I wouldn't want to leave my pup with someone so short tempered and full of himself,I just called a friend and mentioned this to them and they replied" the place is so cheap because they aren't very well thought of" I don't like writing bad reviews ,however ,a little bit of kindness can go a long way,
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March 2020 by Bill S
This place is amazing!!! My dogs stayed there for 14 days. Bill took photos of their play time and sent them to me at my request.
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October 2019 by Steven Anderson
Bill has done a great job with my fur babies he always pays great attention to them and when we pick them up they don't want to leave his side.
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September 2019 by Dorothy Elison
My golden retriever had hotspots (bacterial infection) on his head and on each paw. I picked him up still wet from his bath. I didn't like that since hotspots need to be kept clean and dry.
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September 2019 by Dorothy E.
We left our golden retriever Nemo at My Toy Kennel for two weeks (unfortunately we could not bring him on our trip). I had heard only good things and was expecting the best. I checked in with Bill twice during our trip and the response was "he is doing well". When we picked him up he had what Bill called a "hotspot" on his head. Looked like a painful sore. I was told it was not big deal and just to put Neosporin on it. I paid for a bath upon pick up but our dog was still wet. Bill said it's because we picked him up in the morning. Hotspots need to be kept dry so I didn't like that our dog was wet. When we got him home I noticed two spots on his paws. I ended up taking him to the vet and have been cleaning his hotspots and applying antibacterial cream. The vet was surprised that the kennel owner played off the hotspot as no big deal. She had to shave Nemo's head and the sore spots on each paw. The kennel is messy. When I dropped my dog off I was told that the mess would be cleaned up. It looked the same as when I dropped him off two weeks prior. When I paid Bill and I were chatting about Nemo's one on one time (I paid extra for that). He said he doesn't usually like golden retriever's. I thought that was an unprofessional thing to say to an owner of a golden retriever. Needless to say Nemo is not returning.
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August 2019 by Greg Mattern
Great place! Bill is great and Maggie came home clean and happy...will continue to use for my pup
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August 2018 by Chelsea D.
I'm sorry. I hate to write bad reviews - I really do. But I just have to say something. We recently had our dog stay here over a weekend and we will never come again. Our usual place was booked, so I was relieved to find another kennel in the area. Without many photos online, we took our chances. Will was friendly enough. When we checked in he apologized for the "mess" but the property felt dirty and unsanitary. Obviously it's a dog kennel, so I'm not expecting it to be spotless. But it felt filthy. When I came to pick up my dog, I arrived at the agreed upon time, only to find the building locked and dark inside. I had to call the owner to come, which took several minutes. When he opened the door to the kennel, he put on earphones (the dogs were barking THAT loudly) and turned on the light. There was at least a dozen dogs in their individual kennels, left in the dark? The owner couldn't recall which dog was mine, which felt like a huge red flag to me. I also thought it was crazy that you had to pay extra for play time. What did you do with the dogs who don't pay for that? How often are they let outside? It wasn't clear to me. Once we finally got out of there, I brought my dog home. It wasn't until I let her out of the car that I realized she clearly had a bad case of diarrhea over the weekend. Her rear was stained bright yellow, with feces clinging to her fur. It almost appeared like she had been sitting in it all weekend. Regardless, I wish the kennel owner would have given me a heads up with a proper "recap" of the weekend and how my dog did. Instead, we were rushed out there because he had somewhere else to be. We board our dog all the time at various kennels, including on our cross-country move earlier this summer. We always provide her food (she has a grain allergy), and she's never had a case of diarrhea this bad before. I'm not sure what caused it, if there was added stress or strain in any way? But the fact that we weren't properly informed, I just didn't appreciate it. That, combined with the dirty property, just left me feeling disgusting. I might be crazy, but these are not conditions I expect from a dog boarder.
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July 2018 by Tiffany M Walsh
My fur babies spent their first time boarding with Bill from My Toy Kennel. The dogs were taken good care of, had a great stay and when we picked them up, they both had a nice bath and were ready to go home. Thanks So much for making our first boarding experience so great...we will be planning more vacations in the future and boarding again!
