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“I just want to give a huge thank-you to the amazing team at the Old Saybrook Post Office! I made a mistake and accidentally put the wrong return item in a package that was already in the outgoing mail bin. The staff went above and beyond — they took the time to locate my package (which had already made its way to the bottom of the pile!) and helped me fix everything so I could send the correct return.
Everyone was so kind, patient, and understanding through the whole situation. It’s not every day you see people go the extra mile like that, and I’m so grateful for their help and professionalism. Thank you again to the whole team — you really saved the day!”
“The staff was pleasant, helpful, and very friendly. I greatly appreciated the fast and courteous service. I make it a point to visit small town post offices like Chester, CT for this reason.”
8:30AM - 5PM
58 Pennsylvania Ave Ste 2, Niantic
Post Offices
“It’s always been such a pleasure to be helped by Jim, he’s honestly the best. He always goes above and beyond to make sure you’re taken care of and he does it with so much kindness, patience, and helpfulness.”
8:30AM - 4:30PM
12 Main St Ste 5, Essex
Post Offices
“We've owned a home in Essex CT for 12 years. The local USPS "Post Office" staff have always been extremely helpful and very professional. We're lucky to have them serving our community!”
“Amazing, fast, expert service. I walked in with a couple items that I wanted to mail out, and Danette put together the box faster than I could fill out the address label. Thanks!”
1 - 5PM 10AM - 12PM
1 Ferry Rd, Hadlyme
Post Offices
“I’ve had only positive experiences here. Today they helped me pick out the least expensive mailer to send my package, taped it up for me and was really nice throughout. I always enjoy going there.”
“Friendly and helpful staff! Always patient to answer my detailed questions, help me find the most affordable shipping options, and are happy to keep me updated on the newest stamps coming out! Rarely a long wait too!”
“My experience with Deep River Post Offices has been all positive. They deliver packages right to my door when they don't fit in the Box on the street. When I request to hold mail, they do a great job.”
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“I've been going to this P.O at least two times a week. For years. Not only are many of these reviews inaccurate, they're incredibly mean. I always found the people that work there really pleasant and efficient-even when the line is out the door. Having been a fly on the wall listening to a number of really irritating customers, you might want to ask yourself what kind of customer service YOU would provide should you be in their shoes. You want great service? Be nice.”