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May 2025 by Hank H
It was unfortunate that they sent a different item (I was looking for an older version of the doll) than the one I was looking to purchase, but the team was responsive, friendly, and apologetic. They offered me a discount or a return label without issue. I’m pleased with the customer support service and will continue to support local businesses.
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April 2024 by Mike Endy
What a fun place with a great selection of greeting cards! We laughed for an hour
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March 2024 by Kelly Hunt
So many great gifts!!!
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December 2023 by Margaret Kacerosky
Great place for all different items...
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December 2023 by laurie sollitto
Always a lovely shopping experience ☺️
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November 2023 by eileen lemontagne
Great little gift store with one of a kind items
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October 2023 by Sean M.
Place rocks. Unique store. The toy side is my favorite. You will find something in the store for yourself or someone else.
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August 2023 by Dan
The store has a huge assortment of gifts for any age and interest. While some of the stuff falls under the typical "gift store" items (jokes, gag gifts, small trinkets), there are plenty of other things to pick from as well: Playmobile, LEGO, puzzles, books, clothing, jewelry, kitchen items, and it goes on. If you're unsure of what to pick up as a last minute gift on the way to an event, you'll most likely find something here.The reason for three stars instead of the five stars that I'd love to give, is for the weird atmosphere that the "store security" gives off. Before you even get inside of the store, you're welcomed with at least three signs stating that you'll be on camera and that bags may be checked at any time. Right next to the register is a pole with these signs yet again displayed as your fourth warning not to try and steal along with security camera shots of people who have been caught hosting their own Buy-None-Get-One-Free sales. Along with this, there usually seems to be more employees in the building than customers and someone is always close enough or able to watch what items you're currently browsing through. Multiple times someone has offered their help, which is definitely nice to have in a store, but I've noticed that some employees continue to watch after you decline assistance and seem to tag team with each other to scope out the shoppers on the floor. I've stopped by about five to ten times on my own, but so far have brought four other people on other occasions to shop for gifts. Each one has felt uncomfortable upon leaving as they've found employees watching them from a distance as they compared items, popping by in succession to offer help, or hovering nearby until cashing out at the register. It's understandable that shoplifting has to be prevented for both the security of the business and to keep prices low for customers, but the method weighs a bit on the shopping experience.Overall, the store has a fantastic selection of items. You'll find a gift for just about anyone here with a varying range of pricing options. The staff have also always been friendly during my visits. However, the level of security for a small town gift store feels a bit like encroaching on paranoia. It could definitely be that everyone there is aiming for stellar customer service and it comes off a bit too strong. However, for a laid back community like Old Lyme, the surveillance atmosphere feels a bit out of place. There has to be a better way to protect a business without encroaching on the comfort of its customers.
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August 2023 by Neil P.
This is a great gift shop. A little bit of everything.
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July 2023 by Finan Da
Has Great Items
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June 2023 by Candace Page
LOVE this store.. friendly staff and great variety of gifts
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June 2023 by Jeff L
Very unique gifts
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June 2023 by Alison Nelson
Love this store. Great selection. Lots of unique and beautiful gifts.
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June 2023 by JeS
Literally something for everyone. Amazing gift ideas. One stop shopping with greeting cards & gift wrap too.
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April 2023 by Crystal P.
Of course we had to come here when in the area, cutest store. Our son who had just gone to the dinosaur place that day of course found a dinosaur here and had to get it. I'm sure it was cheaper here then anything there :P Had lots of cute stuff. We're about to do construction in our house so last thing we needed was anything extra at this moment lol.
