Webster Bank's Old Lyme branch is noted for its great customer service and convenient location right off I-95 with a drive-through. The staff is polite, knowledgeable, and efficient, with a stable team that gets to know customers and their accounts. While the staff is meager, the branch does whatever it can to accommodate customers. Reviews highlight that the bank manager and team are wonderfully helpful and efficient in resolving issues, creating a very appreciated and positive banking experience.
Very quick service. Very polite, very polite staff and.
April 2025
Great staff! Very informative and friendly. A pleasure to do business with them.
March 2024
We had an issue that had to be resolved and Chris Fraulo couldn't have been more helpful or wonderful to work with. So thankful for this branch and Chris as bank manager!
