AAA Old Saybrook offers a range of services that include insurance and travel assistance, catering to both members and the general public. The agency provides one-on-one expert advice for customizing insurance policies and offers personalized travel recommendations. Customers appreciate the convenience of getting their driver's licenses renewed through the DMV feature, often completing the process in under 20 minutes with appointments. The staff is described as extremely friendly, accommodating, and helpful, making the experience enjoyable. Members benefit from reduced fees, and many highlight the quick service compared to traditional DMV visits. The store also provides additional services such as international driving permits, passport photos, travel insurance, and attraction tickets. Overall, AAA Old Saybrook is highly recommended for its excellent customer service and efficient processes.
I just renewed my license and got a Real ID at the Old Saybrook, CT AAA location. I had such a wonderful experience! The woman was so kind and took me before my scheduled appointment. I would highly recommend renewing your license here. I was in and out in 10 minutes which beats waiting at the DMV!!
July 2025
Danielle was so patient and helpful as was her neighboring advisor next door :)
May 2025
Fast easy and everyone was very nice and professional.
