AT&T Store in Old Saybrook provides a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contracts or credit checks. The store is known for its friendly and patient staff, who are dedicated to helping customers with their needs. Many reviews highlight the knowledgeable employees, particularly Ron and Tom, who go above and beyond to assist with account issues and device setups. While some customers note that service can be slow, the overall experience is positive, with quick and easy transactions reported during phone purchases. The store is appreciated for its commitment to customer service, making it a preferred location for many.
I had wonderful customer service from Tom this morning. He was knowledgeable and efficient. He answered my many questions patiently. I have stayed with ATT since the beginning and now I know why!!!!!
August 2024
Huge thank you to Ron and the staff here! They spent over and hour and a half helping me resolve and issue with an account!
June 2024
I was there this past Friday to get a new phone. The process was quick and easy and the sales manager was kind and helpful and very patient and understanding with every customer that entered. A+ for AT&T location.
