AT&T Store in Old Saybrook provides a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contracts or credit checks. The store is known for its friendly and patient staff, who are dedicated to helping customers with their needs. Many reviews highlight the knowledgeable employees, particularly Ron and Tom, who go above and beyond to assist with account issues and device setups. While some customers note that service can be slow, the overall experience is positive, with quick and easy transactions reported during phone purchases. The store is appreciated for its commitment to customer service, making it a preferred location for many.