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July 2023 by Teri Vaillancourt
Peter fixed my vintage Singer 338, which I had previously brought to another repair service, because Peter was moving from Old Saybrook to Stonington Connecticut. And would not be open for a few weeks. This other so called repair place, has excellent reviews. So I took a chance. Brought my machine in for an annual regular, to check everything service. I was told my upper tension was put on backwards, and he guaranteed me he fixed it, also needed a new belt, which I did, it was in rough shape. He sent me videos of his progress. I admit I was impressed. Took a couple weeks to get my machine back. I figured he was busy.I get it home and my upper tension is so tight I can’t pull my fabric through unless I wiggled the hand wheel or put it on 0. I put up with this for a year. I decided to go to Peter, told him my problem he told me my upper tension was broken! He fixed it in just a couple days, also said he changed the belt cause mine was dried out, which i just had change a year ago and adjusted my needle bar. It sews like butter now. Thanks Peter.
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May 2023 by Karen T
You can believe all these five-star reviews. Peter fixed a problem with my sewing machine that two other shops couldn't, and took care of another potential problem as well. Both he and Debbie take interest in their customers, and the shop, while small, carries anything that you might need. Not far from the Rhode Island line, and of course the Stonington area is also a destination. I highly recommend Shoreline Sewing.
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May 2023 by Gaye Wilson
Very satisfied with this small business .This family business takes the time to help you along the way and answer questions with your Bernina Machines.I also had machines serviced with this shop that I am very satisfied with. Five stars !
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March 2023 by Garrett
Always have a great experience. Genuinely good people with so much knowledge!
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October 2022 by Theresa V.
I have been a customer for many years, always had exceptional service. But unfortunately this establishment only has limited hours of business. And during the move to Stonington CT from Mystic , I needed one of my machines serviced. I had to find another place, which I did and was surprised the service was better which I didn't think it could be. So I will not be returning to Shoreline.
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June 2022 by Judith Ward
Always a great experience! Peter and Deb always take a genuine interest in each customer.Their shop is constantly updating their products. Only top of line sewing machines.
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June 2022 by Amy E.
Excellent customer service as well as machine service. New wonderful location in Stonington's Velvet Mill with easy access from street.
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February 2022 by Michele D.
I brought my Janome in with tension issues. I have never brought any of my machines in before. Peter could not have been more helpful or friendly I expressed needing my machine back quickly because I had projects going. I truly was expecting a week or more because that's what I'm used to at a previous location To my surprise and happiness Peter called me less than 24 hours later to tell me my machine was done. I went to pick up my machine and it truly is a white glove service he came right out to my car and carried my machine which is a beast. Peter was very knowledgeable told me everything he found and fixed and even let me know some things that I was doing that could help my machine. The cost for the repair was extremely fair I will never bring my machines anywhere else I highly recommend them and feel you should bring your machines there as well !!! I promise you will have a wonderful experience I'm so happy they're only 10 minutes from my house !!!! Thank you again MIchele D
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February 2022 by Janet Rathbun
Great shop and great owners. Best place to buy a sewing machine and accessories. So glad I found them
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December 2021 by Catherine Shafer
Peter and Debbie are wonderful! They really know there products and Peter is an awesome mechanic!! Wouldn't take my machines any where else.
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June 2021 by Lorrie Shaw
Best place to purchase a sewing machine, great owners great customer service! Repairs done on premises, professional, quality shop. Wouldn't buy a new machine anyplace else.
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March 2021 by Joanie Jurczyk
The owners are great...friendly and knowledgeable!
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March 2021 by Susan Leonard
Pete and Debbie are wonderful to work with. They are accommodating, never pushy and genuinely interested in helping. Just the best!
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January 2021 by Myra Day
Knowledgeable, helpful, friendly owners!
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December 2020 by Heidi Kapszukiewicz
Very kind people own this shop and it's a very cute place. They take the time to explain things and they are very knowledgeable!
