Dollar Tree in Old Saybrook is known for its unique household items and budget-friendly prices. Many customers appreciate the variety of products available, including exclusive items like Final Faction toys. The store is recognized for its clean environment and friendly staff, with several reviews highlighting the outstanding customer service provided by the manager, Diane Campbell. She has gone above and beyond to assist customers, even opening unstocked boxes to help find specific items, which has been particularly appreciated by visitors. While some customers have expressed disappointment over the transition to a $1.25 pricing model, they still find value in the store's offerings, especially in the craft section and snack selections. Despite occasional issues with item availability and staffing limitations, the overall sentiment remains positive, with many satisfied customers who appreciate the store's efforts to keep families on budget during economic challenges.
Visited the Dollar Tree in Old Saybrook over the weekend. I was looking for specific artificial flowers. And quite a few of them. The store manager, Diane Campbell, went above and beyond to help me. Even to the point of opening boxes that had not been put out on the floor yet. She was kind and sweet and so lovely to... read full comment
July 2024
After a long 3 days of going to every Dollar Tree in the state of CT looking for specific flowers for a wedding, manager Diane Campbell in the Old Saybrook store stopped what she was doing to call about ordering them online for me. She saved the day. Always a pleasant experience with her.
July 2024
Diane the store manger is great -Cleanest doller tree I’ve ever seen
