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April 2024 by Mike Mc.
Fantastic work on our old Sub-Zero fridge. R.J. Veitch is the place I’d call for appliance help.
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November 2023 by Lea
Waited over a week and was told in 10- 15 minutes repair was probably not worth it. $150 of “not worth it”. They got more $ in 15 minutes than my dentist who actually does something.
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October 2023 by Karen Sherry
I found this service very unresponsive and unprofessional. As a local resident, I phoned to make an appointment for a Bosch dishwasher repair. I had to wait a week for an appointment and then the morning of the appointment, I received a call informing me that they had to cancel because the repairman had a runny nose. When I asked about re-scheduling, I was told I would have to wait almost another week. When I expressed some distress because I was expecting company and was anxious for the repair, the Veitch rep was very cavalier, basically conveying that he had no sympathy for my need. I felt he should have made more of an effort to re-schedule within a day or two of the cancellation, in view of my having already waited a week for an appointment and the fact that I was expecting company. I know that on a scale of 1-10, a dishwasher problem doesn’t constitute a real emergency, but I didn’t expect the process to be aggravating and annoying.Service: Dishwasher repair
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September 2023 by Joe Riley
On time, professional, great price.
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July 2023 by cmcorroon
Came to help fix my dryer which had no heat. Doug was very helpful and we got part ordered and dryer fixed. It was pretty expensive but guess less than a new dryer. The company doesn’t have any answering machine so took a long time to be able to talk to someone about changing an appointment. That part is very antiquated.
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January 2023 by Tim Comstock
Excellent local appliance repair center!
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January 2023 by Tim McNerney
The Veitch technicians performed an extensive repair to my Sub-Zero refrigerator that had been damaged in shipping. They let me know when they were coming, showed up on time, and were extremely careful around my new kitchen cabinets and appliances. The repair was done in a very professional manner. (A good ending to a difficult issue.) I would highly recommend this company.Service: Refrigerator repair
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October 2022 by Kasey Ethan Sophia Lol
Beware! I called to request a service call on my washing machine which was stuck in the wash cycle. When the technician arrived he diagnosed it as a broken water drain pump and that it needed to be replaced he was only here for 10mn if that. This cost 150 dollars. I was then told the part was 94 dollars plus labor. I said I’d take everything apart to avoid as much of the labor cost as possible. To my dismay it was only a small finish nail blocking the pump from spinning. I asked how the tech came up with the diagnosis and if he even looked at the pump. Seemed like maybe he googled it since that’s one of the top results. So I paid 150 dollars on something that could have been fixed that day and was gonna pay for a part and labor that wasn’t needed. I did get a sorry and we won’t send out the tech for the repair. How many customers have just trusted the diagnosis and paid for needless services.Service: Washing machine repair
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August 2022 by Elizabeth Eden
Helped with my appliance repairs for more than 20 years. Very knowledgeable and very fair pricing.
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December 2021 by Kathy Kat
The employees are always so helpful and all around good people. I have been using this company for over 10 years and trust their expertise and experience.
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July 2021 by Georgia Mislick
Great service and service peopleService: Washing machine repair
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January 2021 by Rich M.
So I am a new home owner and expect to pay through the nose for repairs but come on........ Not only did I pay through the nose but also out the...... as well. They should list their service call rates on the website. I would have bought a new refrigerator. I did find their rate eventually posting on Facebook page but nowhere else and that rate they had listed was even lower than what I paid.
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December 2020 by Sharon Kwiatkowski
Competent as usual. Prompt in addressing my needs and fixed the problem within a reasonable time period. Had worked both on my dryers over the years and now on my stove. I would recommend Veitch.
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September 2019 by Nick Shettleworth
Very helpful. Called two other companies with a simple question and they were not willing to answer question. Only wanted to send someone out for a fee. Veitch quickly gave me a helpful answer to solve the issue. Thank you.
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August 2019 by Holly C.
Nasty AND incompetent. Do not waste your time and money. I was charged a hefty fee to look at my dishwasher for less than five minutes and was told I needed a new motor. I couldn't afford that so I had an uncorking dishwasher for 6 months. Then I called someone else (I didn't want to deal with the sour disposition and generally nasty demeanor of the Vietch guy) to put in a new motor. He thought it was odd that the motor went on my not very old KitchenAid dishwasher. Well the motor was fine! There was just a screw stick in it! Five minutes with someone else and my dishwasher worked! I will NEVER use Vietch again!
