-
June 2024 by Angelo C
I don't mind salesmanship but this is laughable. Went in for oil based poly to scratch and coat hardwood floors. Salesman tried pressuring me into purchasing a product: 1) I did not want, and 2) Was literally TWICE the cost of the exact identical product being sold elsewhere eg., Minwax floor polyurethane, gallon; $130 at SW vs. $70 at Amazon).
-
February 2024 by Lissa Wilson
Awesome paint and service
-
September 2023 by Sue Stevenson
Ordering online and picking up were easy, but I was most impressed that the salesman honored my PaintPerks $10 off coupon that I wasn’t able to use online. I told him the expiration date and he told me it wasn’t necessary and that he believed me.Not only does Sherwin-Williams have the best paint, but they also have the best employees!
-
July 2022 by BRAD&LISA PURVIS
Great Store, Great Service
-
January 2022 by Gayle Eimer
The sales reps are always very helpful and friendly. Love this place!
-
October 2021 by Susan R
I originally wanted a new front door but to my amazement the one I picked was 10 GRAND. Yup. So. I decided to paint my front door. Its fiberglass.I picked a couple colors and went down to Sherwin-Wiliams. When I got to the counter the associate was very helpful. He asked me my project and helped me with the right type of paint and brush (he actually explained the differences in the brushes). I took my 2 different quarts home. Didn't like either one so back to the store. I went back up and he said oh..we dont have samples right now so we have a deal where you can change a color one time for free (@ $36/quart i was happy). So I brought it home. The paint covered beautifully. The brush he sold me worked perfectly and the color was exactly what I wanted. He had even explained the differences, even subtleties, of the different types of paint before I bought it. He was great. The paint was great and I went back the next day and bought another quart to keep for future use because I loved the color so much. I painted a door with 2 sidelights with 2 coats and I only used half a quart and the paint color is very dark. Great coverage. Very happy with my purchase and the customer service.
-
September 2021 by Paul Morneau
Absolutely amazing experience first time ever shopping for paint when in there they mixed my color in under 10 minutes help me with all the supplies I needed then actually help me bring them to the car they were all COVID-19 compliant and they all had a great attitude what a great team. Thank you Sherman Williams Old Saybrook you have my business from now on.
-
September 2021 by Susan Ross
I originally wanted a new front door but to my amazement the one I picked was 10 GRAND. Yup. So. I decided to paint my front door. Its fiberglass.I picked a couple colors and went down to Sherwin-Wiliams. When I got to the counter the associate was very helpful. He asked me my project and helped me with the right type of paint and brush (he actually explained the differences in the brushes). I took my 2 different quarts home. Didn't like either one so back to the store. I went back up and he said oh..we dont have samples right now so we have a deal where you can change a color one time for free (@ $36/quart i was happy). So I brought it home. The paint covered beautifully. The brush he sold me worked perfectly and the color was exactly what I wanted. He had even explained the differences, even subtleties, of the different types of paint before I bought it. He was great. The paint was great and I went back the next day and bought another quart to keep for future use because I loved the color so much. I painted a door with 2 sidelights with 2 coats and I only used half a quart and the paint color is very dark. Great coverage. Very happy with my purchase and the customer service.
-
August 2021 by Geraldine Norman
It was the best Business for what. I needed. Zack was so helpful. And the selections were also. G Norman
-
May 2021 by Amy Clarke
Excellent sales rep and satisfaction with matching a really tricky color.
-
April 2021 by Robert Cassidy
Great service and knowledgeable people. Was glad I stopped in.
-
February 2021 by Thomas Duffy
Great sales people, professional, mature and friendly. No entitlement attitude here.
-
February 2021 by Jim M
Called 5pm and they had what I needed from another store by 10 am next day
-
December 2020 by Gloria Gery
Actually this is Bob gery her husband who went into the store. Everything was fine.
-
November 2020 by Olmedo Diaz
good service store
