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March 2024 by Shawn M.
I had a problem with both the Orange and Milford locations the same day. I was having 4 new tires put on my car and was aware that the existing lug nuts were crappy so I decided to pick some up and drop them off to the guys doing the tires. The Milford store said they had some but not enough, that the Orange store had them. I asked her if there was more than one type, that I didn't want the ones with the hollow chrome caps, but I wanted the solid ones that were chrome. She said they had the solid ones. I went to the Orange store and told them the specs of the car - I needed 20 lugs (5 packages) but they said they only had 3 (when I had been told they had 7) - I bought the 3 packages and went back to the Milford store to purchase 2 more packages and then dropped them off at the tire place. I was told later after my tires had been installed that they were the wrong lugs. I went back to the Orange store that sold me the supposedly correct ones and they would only give me store credit as I didn't have my 2 receipts - had left them home. I told them they could look it up via my phone number and the woman said they couldn't, which was a lie. I went to the Milford store and the guy there was able to look up the 2 sales and refund me. I found it to be a slap in the face for a customer with them for 30 years, who they sold the WRONG LUGS to for them to treat me like this. I will no longer be a customer of Auto Zone. Costly mistake.
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February 2024 by Krystal Nunziata
Pleasant employees. Appreciate the extra help from Mateo!
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February 2024 by BemaBeem LovesHonestie
Staff was very pleasant and helpful
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January 2024 by Kat Gaynor
The Orange CT location has SUPERB customer service. The three employees that were on shift each helped me without being asked. Helped install my windshield wipers and find the appropriate clip needed. I wish I got their names, but because of how friendly, informative, and helpful they were - I would go out of my way to drive to this location even if my local autozone had it in stock.
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January 2024 by Katherine Kelly
Stopped in for oil and found out my hood latch was bent so I couldn’t access my engine compartment. The entire staff came out in the pouring rain to try and help me. A kind passerby was able to pop it open after everyone gave it their best shot. I can’t thank the staff of the Orange AutoZone enough for helping as best as they could!
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January 2024 by Rachel Postovoit
Daniel was super super helpful, will return if I have issues for sure! The whole team has been friendly and helpful when I’ve gone and I truly appreciate the kindness and assistance!
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July 2023 by Delta Tau Tau
Great!
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July 2023 by Donald Sexton
Very helpful gal at sales counter. Customer service outstanding.
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July 2023 by R S
Very friendly, helpful, and knowledgeable staff.
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May 2023 by Frank Gabriele
The employees were very helpful. Great customer service!
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May 2023 by Miguel Martinez
I purchased a few item there yesterday an the staff was very helpful. Thanks guys?
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February 2023 by B L
The staff is very professional and courteous. Shout out to James perfect customer service skills & knowledge of auto parts.
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January 2023 by Mark Murphy
The employees where very knowledgeableand my battery exchange was smoothCheck em out!!
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December 2022 by Seth S.
I bought this monster drop and lock dashboard gravity Car Mount. It comes with a sticky pad suction cup thing that is supposed to stick to your dash and it doesn't stick it all fell off immediately as soon as I took off the little plastic it was brand new and it doesn't work so I returned it to the store in Stratford but they said their computers were all down so I drove all the way to orange on my way home from work and try to return it there. It's so funny when I got to yelp this business already has one star and I should've checked before I went in, but anyways the people in there are rude little punks don't give them business hopefully they shut it down the place is trash looks gross and the people are trash
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December 2022 by Kasandra R
Liz and Quincy are super nice and sweet