MyEyeDr. provides a pleasant experience with friendly staff who take the time to ensure insurance coverage is in order. The team is known for being efficient and helpful, working diligently with insurance to quickly resolve issues. Sandra, at the front desk, has been praised for her patience and positivity while managing multiple tasks, including answering phone calls and assisting customers. She even goes above and beyond by calling insurance providers to clarify coverage details, helping patients understand their options. Dr. Ferreira is patient and thorough in answering questions, ensuring that patients grasp their medical information. The office is described as beautiful and welcoming compared to other MyEyeDr. locations. Overall, the staff, including Karen at checkout, is kind and attentive, creating an environment where patients feel well cared for. Comprehensive exams and prompt appointments make this office highly recommended for eye care needs.
