8:30AM - 4PM
46 W Broad St, Pawcatuck“Loved it. It was during the winter, so they had limited viewing. The prices during the winter should be lower. But I can only image how good the summer experience could be.”
9AM - 4PM
23 Broadway Ave, Mystic“I've been with Citizens for 15 years both for personal and business. There have been times when I was disappointed with service but not very often, mistakes happen. Definitely better service than BOA or Charter both of which I refuse to ever deal with again. The only thing would ask is for a better location for the Mystic branch because downtown is not very convenient due to the traffic and drawbridge etc. Maybe something in Old Mystic? Its comforting to know they have branches all over New England, especially when traveling. Overall I would recommend Citizens!”
8:30AM - 4PM
116 W Broad St, Pawcatuck“I had a very nice experience here todag. I had to wait in line for a bit, but the brunette lady who took care of me today was so friendly and kind, it felt more like visiting a friend. What a wonderful customer experience, really made my day.”
9AM - 4PM
12 Roosevelt Ave, Mystic“Paul Mancarella(VP Branch Manager)@Mystic Parker Branch, Has been helping me with my mother's Account during her move to Massachusetts. What ever I needed Paul was there to assist me with the most minute detail of her Account, Thank you so much Paul for helping me still have some other things that have to be done but most of all,I want to express how much I appreciate you...5stars across the board”
“I have always been treated kindly by the tellers at this bank, I’ve been a customer for several years. Not sure why they’ve received a negative review? Collette Ladd (one of the managers) is great and the staff has always handled my phone calls and any problems with kindness and professionalism! Highest rating from me!”
8:30AM - 4PM
2 Water St, Mystic“We use Chelsea Groton Bank for our Non-Profit Business account and they are so helpful and accommodating. Their new ChelseaLIVE application is great, and they always step up to help sponsor Norwich Events like the Fireworks. Great Community Bank. Norwich Events Organization”
10:30 AM - 10:30 PM
Mystic Pizza, 209 Providence-New London Turnpike, North Stonington9AM - 5PM
14 Clara Dr, Mystic“I love Washington Trust at McQuades. Their hours are great for us, especially on Sundays when we always seem to need to be doing our banking. The girls are always so friendly and helpful. Five stars!”
9AM - 4PM
18 Post Rd, Westerly11:30AM - 4PM 8 - 11AM
50 Stonington Rd, Mystic9AM - 4PM
112 Franklin St, Westerly“I just wanted to start by saying a huge shout out to Brittany at this location. She was able to help me file a fraud claim on my checking account in little to no time. She was so nice and understanding about the entire situation and within only a few days the problem was solved. I felt so stupid falling victim to a scam and she was more than reassuring which helped me calm down. I would highly recommend this bank to anyone.”
“Came here to refinance my car and the Financial Services Manager Amy Clark helped me out. She Helped get me an offer I was happy with, she was very friendly and helped me as much as she could. Happy I made the decision to come here”
“Ive been paying my rent at this branch, using the drive thru, for the past 6 months. There is a little bit of wait time as it seems only one employee is working the drive thru but I always get a friendly greeting and great service!”
8:30AM - 4PM
1319 Gold Star Hwy, Groton“Every employee at this branch has been kind and helpful every time I visit. They are quick and efficient, and I am always greeted with a smile and a hello as soon as I walk in. They have helped me with regular banking as well as opening a retirement savings account, complete with a free consultation with a financial advisor. Even though I have relocated I will continue banking here.”
Open 24 hours
9 Franklin St, Westerly“Laurie & Agata were wonderful. Buying your first home is very scary & at first it’s hard to trust anyone but these ladies work hard to ensure you have everything you need & to make sure closing goes smoothly. I needed to be out of my rental by a certain time & even with issues coming from seller’s side, Laurie & her team magically made it happen. Laurie was also able to seal us a hefty grant that made a huge difference in our mortgage payments. I highly recommend eastern bank!! Thank you Laurie, Agata, and the rest of the team working behind the scenes!”
9 AM - 5 PM
106 Main St, Westerly9AM - 4PM
23 Broad St, Westerly“huge thank you to Stefan for being extremely helpful in resolving an issue that I had! he went above & beyond :)only complaint about the location in general is that the main lobby is not open on weekends”
8:30AM - 4:30PM
4 Holmes St Suite B, Mystic
“The team at Jewett City couldn't have been more helpful, understanding and accommodating in my efforts to secure a new construction loan. They even worked with me as I was going through the zoning and building permits process. I would recommend them highly to anyone who is looking to build a new home.”