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July 2024 by paulbishins
Towed in my truck for over heating. Gave me a price of approximately $1100.00 to replace the radiator and thermostat. This is with a discount for being a aaa member.
My brother fixed the truck in 2 hours, paid $300 for parts. We bought the parts at the same store they were getting them.
$800 for 2 hours work and they should have been even quicker than we were as we’re not professional mechanics.
This price was insane.
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July 2024 by Paige Deprey
I went to this location last week because my vehicle kept overheating. I was told it was my cooling assembly and they would charge me 1200 dollars. I also was asked to put down a 300 dollar deposit for the said parts that they quoted had in stock but still had to order them anyway. I refused service and went somewhere else and only paid 600 dollars. Shame on you for price gouging your customers. I will never be using location again. Absolutely ridiculous
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June 2024 by Cjc CJC
The 2 stars are cause the people I deal with there are really nice people otherwise it would be 1 star. I really don't appreciate the reviews of my car cause after they give me their review which is from a kid who looks like he's 15 years old I take it to my mechanic and he tells me it doesn't need to be done. So I would say stop trying to make a problem just to get some easy work cause that's the other thing it's always something that's easy to do and their making these wild estimates. Just stop
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June 2024 by Dan George
Very friendly, patient and informative!! Would highly recommend this location!
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June 2024 by Arnie DePascale
Very poor service. Long line not moving. Unable to provide passport photo.
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June 2024 by Christine Youmans
Extremely helpful and friendly.
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May 2024 by Kitty Kitty
Great customer service and made renewing license nice and easy. Was in and out in under half hour. Adam was super nice, professional and made my experience pleasant. Great job Adam.
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April 2024 by Sweet darling Princess
Jessica was a big help earlier getting my car situated after having issues at work. Car was towed in, and done bythe end of the day. Thanks for going the extra mile for my family.
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April 2024 by Ronald Esters
Better than dmv for ct driver's service
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April 2024 by Bradley Renner
Need additional parking
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April 2024 by Ted Hall
I took my car for a scheduled oil change.
They took the car into the shop on time and finished on time. It was great.
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April 2024 by Kelly Jones
So, my first review was 5 stars after getting my estimate, no work performed. Now, it's 2 and only because the woman behind the counter helped, the first time. I pick up my car and pay. On the way home, I'm thinking, I don't recall seeing an oil change on the bill. Was part of my estimate. Get home and check. No oil change. Called and was told to come in the next day, and they would take care of it. The following day, I return for oil change. An hour and a half later, for a 15-minute job, I get my car. Go down the street to get some food. I ate in my car, get out to throw away my trash, and notice a BIG wet spot under my car. Get down on the ground and put my finger in the puddle. Guess what I found? New oil leaking at a fast rate out of my car. Turn around and go back, again. Another 40 minutes later, they say it's fixed and the O-ring was the problem. Scratch my head on that one. I just can't grasp how, being the mechanic, you would not notice this. Did he even start the car and make sure it wasn't leaking? Nope.
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March 2024 by Mar Thompson
Quick, courteous service
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March 2024 by P.J. Leppones
AAA towed my car in after doing some brake work myself for a brake line fitment issue. While I admit customer work makes the shops job harder, these guys sent me home still having the brake issue I described after saying the car was safe. Had I not been an educated car owner, would have probably seized a rear brake and been in a bad situation…
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March 2024 by Alfredo Morales
Absolutely terrible service , went through about four different people over the phoneand they kept saying eta was about 1-3:03 , then the tow truck calls and says he's on his way(R.milan his name) . Come to find out when we call again the supervisor (Stanley) said that the driver has declined. Mind you we are just waiting thinking he's coming and nobody from triple aaa didnt even have the decency to call to let us know he did so . Then the manager Stanley wants to downplay it saying its only been 26 minutes over 3:03 , last time I checked late is late wether it be a minute.
