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November 2023 by Charlotte Lynch
Very satisfied with the service I received. They were very helpful
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November 2023 by Michele Duchaine
Jaylanielle was an amazing associate who assisted very effectively and time efficient. I would love to work with her again. She not only helped with what I asked but also went above and beyond.
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October 2023 by Liz
If I could give them less, I would. They scammed my clearly disabled mom and elderly grandmother (English not being her first language.) They sold her a phone that stopped working within days, so she went back, they made her buy a brand new phone (iPhone 12s, so not cheap,) rather than exchanging it for one that actually worked. Within this process, not only did they add a fourth line for a human that doesn’t exist to give her a “promotion,” but also used the update on MY line. I knew none of this until after she passed and the account was put in my name. And now, even though MY phone is paid off, I need to still pay off her phone because it’s on my line. Ever since she passed working with ATT has been absolute hell, and after this I’m likely changing services, which was the last thing on the planet I wanted to do because I will lose my mom’s voicemails. The shady people that work at this store have made losing her so much harder, thank you so much. And to think I was trying to upgrade to the 15, this is a solid way to lose customers.
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October 2023 by elizabeth rember
If I could give them less, I would. They scammed my clearly disabled mom and elderly grandmother (English not being her first language.) They sold her a phone that stopped working within days, so she went back, they made her buy a brand new phone (iPhone 12s, so not cheap,) rather than exchanging it for one that actually worked. Within this process, not only did they add a fourth line for a human that doesn’t exist to give her a “promotion,” but also used the update on MY line. I knew none of this until after she passed and the account was put in my name. And now, even though MY phone is paid off, I need to still pay off her phone because it’s on my line. Ever since she passed working with ATT has been absolute hell, and after this I’m likely changing services, which was the last thing on the planet I wanted to do because I will lose my mom’s voicemails. The shady people that work at this store have made losing her so much harder, thank you so much. And to think I was trying to upgrade to the 15, this is a solid way to lose customers.
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October 2023 by Jessi roses
I can't complain at all. Yesterday I went to the AT&T store and I was helped by a very very kind person named Michael who speaks Spanish and English. It was the best experience I had since I had already gone to another place a while ago and they had not oriented as it should, even my son had a bad experience in that other place but I decided yesterday to look for information about another place that was better and I do not regret it. The treatment was very excellent, very friendly and respectful, they answered all my questions and gave me many more additional answers to what I was there for the time I was asking and they treated me with great calm and patience. That's the way everyone should work.
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September 2023 by Alyssa Pitre
I believe I was helped by a gentleman named Kevin a few weeks ago and he was extremely patient and knowledgeable. Best experience I've had at an AT&T store to date.
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July 2023 by Tyler Boyajian
Deon was great! Made the process painless and easy. Thanks Deon!
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July 2023 by Joe Vangorder
Never had much luck with customer service at the other at&t stores/ reps but this location with Mike working has changed my mind. Very helpful and got things done very quick and efficiently. I will only be using this location from now on. The rest of the staff was helpful here also so thank you.
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April 2023 by Cassandra B.
Alex needs to be fired. Completely messed up everything with multiple people. Messed up new service plan, new phone, added items to the bill without consent. (Fraud) horrible
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April 2023 by Guest
Came here at 7:54pm before it closes and the guy closed 15 minutes before smh I pretty sure you guys close at 8 on the dot ?.
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October 2022 by James St.Pierre
Greeted by Nic as soon as we walked in with a big smile. He helped us with our needs and was very informative. The manager was also excellent in his advising us and Nic. A very nice experience
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August 2022 by Nellie Collazo
Andrew was attentive, courteous, patient and professional it was a pleasure doing business with him.
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July 2022 by Joshua Mora
Brian was so nice with me and my family & he hook us up with new phones and what got me the most was the way he broke down the bill & yes it was a little more then what we paying but we got so much more for our value he’s amazing I would recommend Brian to all my friends and family go see him
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July 2022 by Matthew Algiere
Brian was very helpful. I needed to upgrade my iPhone and he made the process very easy, definitely recommend
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June 2022 by Erica M
Stopped in on a Saturday to trade in my old phone after receiving my new one in the mail. The gentlemen who assisted was nice however was absolutely more concerned about making a sale than anything else. I have been wanting a watch to pair with my new phone he said they had a special "promotion" going which was not true and when asked about activation fees he never answered my question if I was going to be charged one, he was just concerned with selling me the watch and moving on with his day. Unfortunately when I left the store I had to call At&t because he lacked the information I needed to know. I will be returning the watch to At&t today (just received it in the mail) since I found a way better deal that was $100 less and I was able to choose the band of my liking for no additional charge. As someone who works in the customer service industry and is accredited in that field I think it's imperative to have employees that are willing to help and be thoro with all questions that are asked.
