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November 2023 by Blane
We just recently purchased an M1835 Massey Ferguson compact tractor from your store in New Boston. As we live only two miles away it was nice to keep the business local. We had originally browsed the local Kubota store but were not treated very well. Almost like they didn’t care to make the sale. But as soon as we walked into your store Dan made us feel right at home. As I am an AED CERTIFIED heavy equipment technician I didn’t have a lot of questions but any that I had Dan was on the spot providing what I needed. I would recommend to anyone who needs equipment to shop here. I’ve already used the tractor for a couple of hours and it has exceeded my expectations already. Very happy with the experience. Thanks Dan!
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November 2023 by Elijah Carpenter
Very displeased with service! I highly advise against bringing anything here to be serviced due to poor communication and them just doing what they please with out contacting you. I brought a echo weed whacker to be fixed due to engine being bad after a couple months, the excuses I received as of why it was not under warranty was 1. Weed whacker was too old and way out of warranty (except I bought it back in July brand new) 2. there was no string guard on it and string was too long (but speed feed head was also broken and have new part already for that because "its not a warranty part" when on echo website says its warrantied). 3 weeks go by I have an open case with Echo to have this warrantied and realized this company is doing whatever they can to not have to fix it, I sent my wife to just go pick it up and pay whatever just to get it back because I knew they weren't going to help and bring it to a real service location. She arrives and they tell her "oh we threw it away it wasn't worth fixing it" with no phone call to me saying this is how much out of pocket to fix it since they didn't want to warranty it or the simple fact of hey do you want to pick it up or would you like for us to discard it?. On that note steer clear of this company... save yourself a headache and frustration and bring it to somewhere that actually cares and is responsible because big boys toys service is not it!!
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November 2023 by Randy Magoon
My experience with big boy toys was awful they didn’t remedy my problem and had no problem taking my money I will never never use this company again I give them a 0 rating also there liars they gave me a price the more than double it when I went to pickup which they never fixed anyway
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October 2023 by Evie D.
Poor service. Newer Massey tractors are loaded with sensors that keep going bad. These tractors are now made in India and other countrys. Stay away or your tractor will be tied up for months when it is still new waiting to be fixed. Choose another Dealer and brand. Wish I bought a Kubota. Will definitely be trading in soon. I must have a dependable tractor for crops. Might be OK to buy a lawn mower here.
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July 2023 by Thomas Phibbs
Always helpfull very nice to deal with
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June 2023 by Timothy Presbrey
Excellent people to deal with. Sales and service...
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January 2023 by A.J. Purcell
I was here to pick up a snowblower for my daughter that was being repaired. Very friendly staff and they were very reasonable on the cost to repair a machine that had sat for years and years with gas in it and needed some serious help. Works great now!! No complaints and I'll bring them some of my equipment in the future.
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January 2023 by Denise Higley
Delivered there from MD. Nice people. Easy to get into and back up to new dock.
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November 2022 by Jennifer Nilsen
Great customer service!! The staff is very friendly, informative & knowledgeable and gave me great suggestions & options about the tires & rims. There was no pressure! They were quick to call back and follow up on my order. My new rims look great...no scratches. Fair prices, great turn around time & very helpful!! I would highly recommend Big Boy's Toys LLC!!
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April 2022 by Bryan Percy
Great knowledgeable staff, first rate repair shop and a large parts supply . New and used equipment.to fit any budget. We'll worth a visit and they will earn your business. Satisfied customer for 15 years!
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March 2022 by Diggy Bean
Very helpful, good service, and well stocked on parts
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December 2021 by Ken Galyas
Not much inventory, didn't return my calls.I bought a tractor elsewhere.
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November 2021 by Phil Detocher
Good people good place excellent prices on equipment
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July 2021 by Bernie Merrill
They do excellent work got me out in a timely fashion
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June 2021 by fenando tirado
Great prompt service i called a few other places and did not even get a return call but when i called john Laroche at Big Boys toys i had my Lawnmower delivered the next day KUDOS to a great staff i will be back
