Transmission Repair near Portland, CT

“I have a 2014 Subaru Outback with 180,000 miles on it.

The check engine came on, and I took the car to a Subaru dealership. They let me know that the code was 2763 which indicates a problem in the transmission valve body.

They told me I had to replace the entire transmission for close to $7,000 versus around $2,000 for the valve body. I thought that was excessive and wanted to get a second opinion and took my car to Portland Automotive.

Portland Automotive thoroughly diagnosed the problem and confirmed that one of the valves was bad in the valve body and said I had to replace the valve body only.

They replaced the valve body in a timely manner, but unfortunately, when I got home, the check engine came back on and now there was a noticeable problem with the transmission.

I called Mike at Portland Automotive and he immediately said he’s going to send a tow truck to pick up my vehicle and take it back to the shop and make it right. Unfortunately, on the way back to Portland Automotive on the tow truck something happened to the radiator which caused it to start leaking.

Instead of charging me for a new radiator, they replaced it at no charge. They also redid the entire valve body repair and tested the car for three days to make sure everything was OK.

I’m happy to report as of now it is running smoothly.

I would highly recommend Portland Automotive for standing by their work and their honest evaluation of my transmission problem.”

“These are the most honest mechanics I've ever met. Another shop told me that my torque converter is bad and I needed an $8k transmission (but they told me that I could still drive the car?). Something felt off and I wanted another opinion, so I called Portland Transmission. They got me in next day. I dropped the car off at 9:45 AM and they called me at 12:30 PM with a diagnosis: it wasn't the torque converter or anything in the transmission, but a misfire in the engine. Went to pick up the car and they charged me NOTHING for diagnosis. If they were in it for the money, they easily could have told me that the first mechanic was correct or charged me for diagnosis. Very grateful for the honesty. Will go to them if I ever need transmission work and will recommend them to everyone I know!”

“I can't tell you enough how wonderful and knowledgeable everyone is here! My mom used to come here many years ago before she passed, she only trusted Basals for her cars. I am so grateful I followed her footsteps. They took the time and helped to inspect my car. I've had such anxiety with my new purchase and they helped give me peace of mind. If you want caring, honest and real mechanics please trust me and go here! It's rare to find such good people :)”

“Very quick service at a reasonable price! I reached out to Rick Friday afternoon and had an appointment for Sunday evening. Vehicle was ready to go before I woke up Monday morning. Rick works at night, which is great for anyone with only one vehicle who can’t be without a vehicle for work/school etc. Drop off the vehicle in the evening and it’ll be ready before you need to start your day.”

“I was worried when it appeared that I would need a new transmission. I was concerned that whichever shop I chose, I would end up spending several thousand dollars on a new or rebuilt transmission whether I needed one or not. I selected Transmission Works based on the reviews indicating that the owner Ron runs an honest shop. I can fully attest that this is the case as Ron and his team found a small leak that was making my transmission lose fluid and perform very poorly. The problem was repaired in a day. Thanks Ron!”

“The first guy to welcome me was sooo kind he even did a little dance as directing me over the bay. Great personality had me laughing he even set the alert so I do not loose track of my milage again. The guy who did my oil change had an amazing personality and was kind as well. I will absolutely be coming back in 5,000 miles?. Thanks guys hope you have a great holiday season.Service: Oil change”

“Excellent service provider! Josh was awesome, he had to bring my truck and myself over 100mi back to Foxborough, ma on a Sunday night after my truck went down in Wethersfield. Could not have had a better experience with a AAA provider. Professional, friendly and helpful.”

“Everyone was so amazing and accommodating! Was able to get an amazing deal on a Suburu Impreza! Rose was so sweet as well as the owner being incredibly personable as well as knowing his stuff! Timmy did an AMAZING job detailing the car so it had that brand new car smell and look! Even waxed it for me! They even helped me cut off some rusted bolts from my old license plate! I couldn’t recommend Berlin Auto Sales enough! Thank you for everything!”