AutoZone on School St in Putnam, CT is a leading retailer of auto parts and accessories. The staff is consistently described as super helpful, knowledgeable, and professional, providing fantastic experiences and top-notch customer service. Multiple reviews highlight employees who go above and beyond their daily duties. This includes assisting customers with finding the right parts, such as windshield wipers, brake rotors, or specific trim panel retainers, without upselling. Staff members are noted for taking extra effort, such as walking customers through maintenance, personally helping to remove a tight oil cap, and even delivering a misdelivered and critically important personal package to a customer's home. Customers appreciate the patience and respect shown, noting a refreshing absence of condescension. These actions build strong loyalty, with customers stating they will return for any needs and highly recommend this AutoZone for its awesome service.
