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July 2023 by Greg Gray
I have been with Charter Oak for almost a decade. I left big banks for a credit union to receive better customer service and less nickel and dime fees. Recently, Charter Oak has pushed me away. I love to travel and use my bank Visa. The foreign transaction fees are horrible. Pair this with the fact that they don't have 24 hour customer service means that traveling is difficult. Today I closed three of my four accounts with them and opened an account at a local bank with no fees and 24 hour service.
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January 2023 by Denise C
Best bank I've ever used. Great customer service, and they're always extremely helpful.
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September 2022 by Denise Chase
Best bank I've ever used. Great customer service, and they're always extremely helpful.
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October 2021 by Denise Gadreau
They are always polite and efficient.
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January 2020 by Joshua Thomas
Great place to get money from an ATM at 2 in the morning. Can't help but hope I don't get mugged, though, because their ATM is right near the corner of the building, and some nights the entire alleyway isn't lit, so it just gives off dangerous vibes. Good food tho.
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October 2019 by Elaine Summers
Fantastic interest rates on checking and accumulative savings account. You have to ask how yo get the best return on my monies but still be accessible when I need cash. Better than annuities
