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December 2022 by Daniel O.
The phone tree is annoying, but it is understandable as to why it is needed. The multiple times I have had exchanges with folks at the pharmacy, they have been great. They have to deal with a high volume of calls and individuals with varying levels of health literacy. They do a great job.
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October 2022 by John B.
Extremely rude in the pharmacy. I never leave reviews, but wow. Wasn't surprised to come to yelp and find I wasn't the only one feeling this way.
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February 2022 by Jason D.
This Putnam CVS Pharmacy is the worst. I'm so done and switching pharmacies. Today, I selected same day delivery. The order was never picked up and is "bagged up for the third party", the pharmacy staff indicated that they could not sell me the medications now that it is bagged up for delivery and that I have to contact this mystery third party which was supposed to be on the website. I am not able to find any information for this third party and need my medication or I will become very sick. The staff at Putnam CVS pharmacy were completely useless and couldn't provide me any information on how to contact this third party delivery service and now I'm stuck unable to get my medication. After an hour on the website I was able to finally find that I "need to contact the Putnam CVS pharmacy" with any issue with the delivery as they are "best able to help". Absolute joke, they are and have been such a pain in the butt. Done. Switching to somewhere else asap.
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November 2021 by Jane S.
Horror show in pharmacy always slow and it seems they really don't care how long they make you wait. I give them a zero star!
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August 2021 by Alexis J.
The lady who answered my phone call on 8/11/21 in the evening was so very rude. My doctor was trying to get ahold of her as well and would not answer her calls and told her that they only had time for flu & covid vaccines. Just such a nasty attitude. People are trying to get their prescriptions filled and she clearly doesn't care. You should not be in pharmaceutical if you don't care about others. Hire somebody a little more friendly.
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April 2021 by Lara Wallace
Got my Covid vaccine here. Excellent organization! I was in and out in 20 minutes! That’s including the 15 minutes post vaccine time. Great job CVS! And with nothing to do but shop while waiting to see if I’d have a reaction, I stocked up on H&B aids that I needed. Win win
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March 2021 by Heather Mason
I was signed up to get my Covid first shot, my husband was a half an hour before me and they let me come in and got my shot waited the 15 minutes and was out before my actual scheduled time!
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November 2020 by Mike S.
Do not get a Covid test from this CVS Minute clinic. They claim 3-4 day average turnaround. We've been waiting 8 days now with no end in site. Needed for a trip. Now the results are useless.
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November 2020 by C G.
If I could give this place 0 stars I would. On automatic refill and every time I get here they don't have it filled. You work at a pharmacy and people need their medications. Really inconvenient when I put myself on automatic refill so I can make a quick trip to CVS and then end up waiting 30 minutes every time. I will be switching pharmacies today, as I am writing this review in the parking lot while waiting for my prescription to be filled :) !
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October 2020 by Angela J.
If I could give this place zero stars, I would. Use the app but STILL have to call to have them refill your rx. Currently calling the pharmacy to do this on 2 PHONES, have been waiting over 20 minutes! Often you will wait and wait, and then you get hung up on. They will text you that your rx is ready, and when you go to pick it up, it isn't. They tell you it is not in stock (really??? One of the most prescribed blood pressure meds???) and that they didn't text you that it was ready. Product is never in stock. Even local doctors will tell you to avoid this place. The staff are very nice, but can't do it anymore. Switching pharmacy's today!
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October 2020 by Lorna Rosen Kuper
The worst!! Gave wrong RX for my sister Friday night. Tried calling today and they hung up on her 3x. Drove there and the RX called in Friday by her doctor still was "in process".
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September 2020 by Felicia Meck
absolutely rude and unprofessional staff. I went for a covid test and was turned away because I dont drive and was talked down to by 2 pharmacy associates and one of them was bobbing his head like a child. will NEVER shop at any cvs ever again and absolute do not reccomend this one.
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September 2020 by Ra L.
I'm not someone who leaves reviews but this is by far the worst pharmacy I have ever been to in my life. For about a year now I have been going here to pick up my prescriptions and never once has something not gone wrong. The main woman pharmacist is fantastic, I have nothing bad to say about her but my god she must go crazy dealing with these kids she has to work with. I wish I could think of a nicer word to say but they are just plain d**** I'm sorry but it is what it is. One time I had to literally point on the computer to what this kid was trying to figure out for 25 min while 4 people stood in line behind me. There is one girl who finds any way possible to slip a sarcastic comment in. I love sarcasm but this girl is so d*** and rude that it blows my mind she thinks sarcasm is a viable option. I took a Covid test here, I gave my finished sample in the bag, asked the kid if I was done, he said "did u snap off the back" and before I could answer he opens the bag, sticks his hand in, immediately realizes that what he's doing is outrageously d**** looks at me, my mouth is open in shock and I swear he said "your sample may have been contaminated". No sh*t.
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January 2020 by Harold Gorman
There too busy , long lines too Pick up Rx
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January 2018 by John D.
This yelp based on a store that's always clean and neat. But I wanted to yelp the associate in the pharmacy we met named Doris. This is why I go to this store. She went way out of her way to help. Update 8/18: Doris Ty.