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September 2023 by Jennifer Kinghorn
Literally the worst “mechanics” on earth. I use the term mechanics loosely. Because they’re not. What they are are CHARLATANS who prey on innocent people and then literally threaten them when they call them on their incompetence.My mom went in for a tire light. They not only never fixed it, they actually made the damage worse. On top of that they then claimed “you have bad brakes in the back” despite there being NO evidence that the brakes were bad and despite the fact that they had been done a year earlier. Instead of fixing the brakes they put incorrect parts on that severed the brake line. So on the way home the back brakes failed. My mom took the car back the next day and they told her there was nothing wrong with them and SENT HER HOME AGAIN. Also let’s not forget that her tire was STILL NOT FIXED either despite them charging her at this point 700 dollars. They told her “we don’t have time today make an appointment and come back tomorrow” she does but asks me to go with her. We go the next day and that was the scariest drive I’ve ever taken. No brakes except the front emergency brakes. As soon as they saw me come in with my mother they FLIPPED OUT on us. Screaming, threatening us. Threatening my 75 year old mom with the police for “trespassing”. She had an appointment! Accused me of “being destructive” despite the fact that I had touched nothing and hadn’t even raised my voice. Neither had my mother. She’s 4’10” and I’m 5’0” and neither of us weigh very much. But the 6 ft 300 pound loser that calls himself a mechanic is threatened by us. Meanwhile he’s screaming in our faces. Laughing at my mom telling her that he doesn’t care if she dies driving home with no brakes then saying we are trespassing when they literally have her car on a lift. All I did was dare to ask them to fix the car correctly. They are insanely stupid and incompetent to the point of dangerous behavior that will get people killed. Then this crackhead takes my moms key fob and throws it at her. It barely misses her and smashes to the pavement. Just the key fob alone costs 200 bucks to replace and they tried to break it. They bring her car out still screaming at us and tell her flat out she now has a severed brake line that she didn’t have before they destroyed her car with incompetence. They told her to get in the car and get out before they had her arrested. My mom is very kind and very nice and a very small elderly woman. They literally were hoping we got killed at this point and said as much. We drove home 12 miles again with no brakes. Barely made it home but had it immediately towed to our Subaru dealership and they are in the process of confirming all the incorrect and dangerous mistakes these crackpots did to her car. They are absolutely insane and reckless. Threatening and abusive and have zero business being near a car in any way. Probably not even to drive them. We were shaken and frightened by their threatening abusive behavior and my mom was literally in tears.PLEASE HEED THIS WARNING AND UNDER NO CIRCUMSTANCES TAKE YOUR VEHICLE NEAR THESE IDIOTS.
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September 2023 by Jenn Wood
I paid over two hundred dollars to have my battery replaced only to find out three months later that it was never replaced at all. My battery completely died and when I opened the hood I found my old, rusted battery that they supposedly changed. I can’t get an answer from anyone and have been hung up on several times. Do not go to this mechanic. Dishonest. No integrity.
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August 2023 by One big Dude
Have been there several times too many. Every time we Go there they conveniently find another problem or when asked to fix something that your 100 percent the problem they suggest something else and gaslight you. The main reason we would go there is because they finance repairs but you end up paying double the price because of finance charges. Please stay clear.
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August 2023 by robert simpson
Never opened Saturday morning like their add said waited for half hour waste of time.
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August 2023 by Chris Baron
called three times never got back to me drove there twice got the run around the owner was very rude asked why i was there said he did not have time cut me off i will never go there again terrible
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July 2023 by Ed C.
My car was stolen from a bay inside their shop. They left the keys in the car. Their security system wasn't working due to a "dead battery". They really don't care and haven't apologized much less offered to help.
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June 2023 by Jerry Porter
Today's issue is there U-haul business... it's bad enough I don't trust them to change the oil on my lawnmower... I did trust they would stay open until 4pm to pickup my U-haul I reserved... when I showed up at 3pm... the door was locked.. so I called... the poor mechanic who was left there who was nice told me they had left for the day... I'm not sure why I come back to this place... ever... U-haul is a reputable company... DKC... not so much...
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June 2023 by Shauna Hencey
Negative stars should be a thing. Techs and customers take warning ⚠️ bunch of jokes! They are not honest to customers will overcharge for multiple “problems” with vehicles and will not address actual issues. They do not pay their technicians on payday you have to chase them for your money, because they “are in the red”. Also take note there is no tracking system of your hours so they can change them as they please. God forbid you put in a two week notice be prepared to have tools stolen and your box held. This is your warning don’t bring your vehicle here and don’t bother working for this “family owned company”
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June 2023 by Rob D
I needed a trailer hitch replacement for my suburban have rented U-Haul trailers from them in the past and they present as a family run business decided to give them a try Stopped by told the kid that runs the desk what I needed and that it should be an easy swap he said we need to look at it when can you bring it in made arrangements for it to be there 6/13 @9am dropped it off the night before. No key drop off friend made a 2nd trip with the key and the Mechanic didn’t want to look at it!I called asked what’s going on you told me to drop it off and it wasn’t checked out. He said we don’t do hitches! What do you mean you don’t do hitches you told me to drop it off this was a big waste of time. Kid said you’re wasting time now and hung up!This place is a joke honestly don’t know how they are still in business if I could give O stars I would!Will be following up with U-haul since they rent and the hitch was originally installed by Uhaul. Let them know they don’t do hitches
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June 2023 by Rob D.
I needed a trailer hitch replacement for my suburban have rented U-Haul trailers from them in the past and they are present as a family run business decided to give them a try Stopped by told the kid that runs the desk what I needed and that it should be an easy swap he said we need to look at it when can you bring it in made arrangements for it to be there 6/13 @9am dropped it off the night before. No key drop off friend made a 2nd trip with the key and the Mechanic didn't want to look at it!I called asked what's going on you told me to drop it off and it wasn't checked out. He said we don't do hitches! What do you mean you don't do hitches you told me to drop it off this was a big waste of time. Kid said you're wasting time now and hung up!This place is a joke honestly don't know how they are still in business if I could give O stars I would!
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January 2023 by Daniel Nixon
BEWARE!! Worst place in town. The mechanic is very rude and this place is extremely over priced!!! You get absolutely screwed when you come here. My family and friends all came here a while ago and it was an ok place. The last year has been awful. Totally different place. We will NEVER do business with these crooks again. Should have known from the one star reviews. Almost $300 for simple line replacement that takes 30 mins the mostService: General repairs & maintenance
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January 2023 by Dan Nickson
BEWARE!! Worst place in town. The mechanic is very rude and this place is extremely over priced!!! You get absolutely screwed when you come here. My family and friends all came here a while ago and it was an ok place. The last year has been awful. Totally different place. We will NEVER do business with these crooks again. Should have known from the one star reviews. Almost $300 for simple line replacement that takes 30 mins the mostService: General repairs & maintenance
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January 2023 by Daniel N.
BEWARE!! Worst place in town. The mechanic is very rude and this place is extremely over priced!!! You get absolutely screwed when you come here. My family and friends all came here a while ago and it was an ok place. The last year has been awful. Totally different place. We will NEVER do business with these crooks again. Should have known from the one star reviews. Went in for a simple brake repair that takes 15 mins and cost almost $300
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January 2023 by Roger Blanchet
Went for an oil change. When I got my car back the floor, and the interior of drivers door were covered in grease. That's the last time I go to this dumpService: General repairs & maintenance
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December 2022 by John D.
I am going to keep this short. I went there for a second time, because my first time there was decent. I do read reviews, but do not believe all the bad ones like that. I know some people just like to bad mouth businesses for no reason or for small things, but I WILL NEVER GO TO DKC AGAIN I TELL U!!!I had a list of things that needed to be done on my car a while ago this year. They got the list done, but they did two things incorrectly on my car; and it is major. The mechanic cannot weld, my exhaust needs to be looked at and welded again. lastly, they put the wrong weight engine oil in my car that is not recommended by my manual, all while overfilling it too.They are incompetent, unorganized, and unprofessional. The BBB needs to investigate this business and read others reviews.Update: I went to a different shop to report the toxic fumes I am breathing while behind the wheel and to inspect the exhaust system for problems. They told me that If DKC used the metal clamps that was already on the exhaust system before taken off the metal claps and welding it, this would of never happened. They also said that stainless steel is hard to weld. Who ever did this is a NOVICE or a fool. They told me I need a new one, because its ruined. I went to DKC and told one of the workers about the problem, and that I need money for a whole new exhaust system or for DKC to replace it. He said that he will have the owner contact me. I texted the owner and left a message or two. He called me and I missed the call so, I called him back. The owner answered my call and all I got was cursed out. My mother and I called back, same thing. The owner is something else to treat someone like this even though, I spent $1,300+ there for those services.
