Putnam Cyclery is a well-regarded bike shop located in a vibrant downtown area, surrounded by shopping, arts, dining, and coffee shops. It caters to everyone from kids to recreational cyclists, enthusiasts, and professionals. Customers appreciate the friendly and knowledgeable staff, including notable team members who excel in providing exceptional service. Visitors often mention the welcoming atmosphere and the staff's willingness to assist with bike selection, repairs, and advice without any pressure. The shop is recognized for its excellent product inventory and skilled services, such as installing tubeless tires and performing tune-ups. Many reviews highlight the shop's commitment to customer satisfaction, with staff taking the time to ensure a proper fit and answering questions thoroughly. Even those who travel long distances to visit Putnam Cyclery express their loyalty and satisfaction with the service they receive. Additionally, the shop features a unique charm, often enhanced by the presence of staff members' dogs, adding personality to the experience. Overall, Putnam Cyclery is highly recommended for anyone looking for a reliable bike shop that values customer relationships and offers a wide range of cycling needs.
Knowledgeable and friendly service. The folks here are looking out for you and your bike needs.
February 2024
This is a great local business that stands behind their work. They installed tubeless tires for me and did a nice tune-up of my mountain bike. The staff is friendly and knowledgeable. They are almost always open, only close for a few holidays. Highly recommended!
November 2023
I've come to the shop for multiple different repairs and advice for the last few years and each time the staff has been incredible helpful and knowledgeable.
