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July 2024 by Brian Mcpartland
Please do not give any credence to the single negative review about Mark. Her review alone is all I need to understand completely why Mark refused her "business". She's the problem in her own life. I doubt I would have handled it as well as he did! Seek help young lady.
Mark's been our trusted mechanic for all 4 of our vehicles for the last 7 years after he was highly recommended by a close friend.
Truthful, accommodating, prompt, professional, knowledgeable... He's everything you'd want in a mechanic. Read the other reviews for the real picture. Have a nice day!
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March 2024 by Reuben Vann
I have used Mark as my mechanic for almost 30 years now. I completely trust him and his son.Mark and his son Matk are very honest and reliable.
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February 2024 by Seifer Almasy
Based on the review below, it is clear that this customer was in the wrong. The experience I’ve had with all 6 of my cars over the past 27 years at Mark’s Auto has been amazing. This shows that you can’t make everyone happy in this world and some people do not like to be told “No”. Keep up the great work Mark’s Auto! I will continue to refer the next set of customers as I have done before.
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February 2024 by Alyssa Pawlowicz
I was recommended to go to Mark’s by someone who has been using their services for a number of years. Which included extended family members. The word of mouth was all I needed to allow me to trust their skill set to handle my vehicle. Prior to my recent experience, they have been professional and timely. This time around, I was disappointed to hear that the owner, who repeatedly exclaimed that he has been in the business for 40 years, was “hurt” and felt “bullied” by my simple questioning of services and pricing. He provided an estimate for a much needed repair and I questioned why such a high value for a part, that I found would not cost much for an aftermarket replacement. He agreed that if I were to find the part and bring it in, that he would still service my car. After purchasing the needed part and reaching out to confirm that it was on its way to me, he proceeded to refuse work. His excuse was that I “belittled” him because I was questioning him on a price for a part and being that I am trying to work with a budget that he did not meet. I wanted to purchase the part myself, to cut costs down. He did not appreciate the fact that questioned him and told me that “if I wanted to get other quotes for prices, I need go elsewhere before coming to him”. I find it hard to imagine that someone who repeatedly boasts about his tenure, feels bullied and belittled by a woman much younger than him. Based on my experience with the automotive industry, people are allowed to shop around for the best price and service. And this is even more so true when a female is trying to not get taken advantage of or doing some research for themselves. When approached upon pick up of the vehicle to have a civilized conversation and gain a better understanding of the phone call that was had, he refused to make eye contact with me, elevated his voice at me, and was only willing to acknowledge my male counterpart. If this is how he treats all of his customers that may question him, including the ones of the female variety, I’m shocked that he’s maintained a 40 year clientele with what I saw today.
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September 2023 by Artur Kozlowski
Good people. Service with a smile.
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July 2023 by Bogdan Nedelcu
Mark has always been honest up front and dependable. Me and my family have been going to him for almost 20 years. Best in the business.
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April 2023 by Brandon Johnson
Mark and his son are honest hard working and dont bs you. Good work great prices. I wouldnt and havent gone anywhere else
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March 2023 by Rigin V.P.
Mark is so friendly and his service is commendable.
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October 2022 by William DeBacco
Great people, great service!!
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October 2022 by Arlene Bromberg
Fabulous mark is a gem
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February 2022 by cheryl buckley
Excellent work
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October 2021 by Lauren Wilensky
Fantastic service and knowledgeable staff! Highly recommended!
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July 2021 by Lauren Webster
Fantastic service and knowledgeable staff! Highly recommended!
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November 2020 by Dale Springer
Mark is the best. Fast efficient and always extremely helpful.
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September 2020 by WILLIAM SCALZO
Best mechanic and honest ! I’ve been going to Marks auto for 35 years . Great guy .
