Namco Pools is the leading retailer of above ground pools, hot tubs, and patio furniture in the Northeast. Known for its large selection, availability, and low prices, the store offers professional guidance from knowledgeable staff who are dedicated to providing excellent customer service. The team at Namco Pools, including managers and staff members, is praised for going above and beyond to help customers from purchase through to installation and daily maintenance. Customers have shared positive experiences with staff members who are patient, helpful, and well-informed, ensuring a smooth and satisfying process. Many reviews highlight the exceptional service provided by specific employees, who assist with things like selecting the correct liners, setting up pools, and resolving issues caused by delays or damaged parts. The Rocky Hill location, in particular, receives high praise for its staff's expertise and willingness to make things right, especially compared to other stores. Overall, Namco Pools aims to bring the best pool, hot tub, and patio ownership experience to families, sharing a passion for outdoor living products. Customers feel confident knowing they can rely on the experienced team for quality products, honest guidance, and outstanding support, making their outdoor living dreams come true.
Had a wonderful experience with Ricky Larson. Very thorough and helpful.
November 2022
Just got a heater from them. Paid 1700 and seemed to be the best price for the size I could find. Whish for that much spent we got coupons or free opening kit but everyone was helpful and have no complaints. I'll be back for sure.
November 2022
My mom worked with Scott Rivait in the Rocky Hill store and was well taken care of. He bent over backyards to make sure she got the correct liner and everything ordered for her. He is the best!!
