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December 2023 by Gina F.
I called regarding a bag. Associate said it was not sold but they were not accepting holds either. Asked for additional photos of bag. Since there was no holds I asked if they could hold it for just 5 minutes so I could review photos. They said yes they could hold it for just 5 minutes. Responded within 2 minutes that I would take the bag and they responded with, It's sold. Unprofessional to send photos and not allow a few minutes review time when told I could have 5 minutes. They told me they texted another photos and they bought it. When I told them that it was being held for me for 5 minutes they said there were no holds. Very inconsistent. Other times I've called to purchase a bag they won't sell it to me because it's on hold for someone to look at????????
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November 2023 by Miguel Ramirez
A place for reselling and overpriced used items the old one are cheap but the famous brands are ridiculously expensive so if you looking for a cheap and overpriced clothes that’s the place to go
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November 2023 by Emilia T.
I enjoy this store very much! It's great to look at if you have something in mind that you want for good quality. Maybe the employees are "rude" but I think it doesn't matter much if you're just getting on with your own shopping experience. I've gotten great stuff from the store and the deals make it even better.
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October 2023 by Jodi Kissmann-Huyler
Love consignment?! Great finds! And easy to sell items too!
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August 2023 by James M.
Try calling them to see if they take your items & you get told: You call too much & check your online account online which you can't do anyway. Then when you go to one of their stores they pass on your items while taking items from Costco even those they tell you: Don't bring them.They price their items since COVID super low which means they get more & you get less: I say that because I consign men's dress attire which was like new & they priced it at under $20 dollars & it was Calvin Klein at one of their stores & I consigned a tie as well & I only got 75 cents for it & I am not going to get it.I've dealt with Uptown Consignment more than once. Did think about consigning some items that are hard for me to sell & they said they would pass on my items.They never price my items at the right price in my time there & they always give me an attitude.But out of the things, this I don't get: They take Shein which is price lower while passing on Aeropostale.Some items that Consignment Originals pass it on, I tried at Uptown & it never worked.I was only interested in bring some items that were hard to sell at Consignment Originals to Uptown.
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May 2023 by Sydney Joelle
This location has so much nice clothing, and the prices are completely fair! I like that they include when an item will be on sale on its tag. I found several really great items during my visit, and most of them were on-sale! The employees were very friendly, as well. I'll definitely be back to this store in the future.As a note for customers visiting for the first time: ask for a punch card and bring your own bags!
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May 2023 by J P
Closed out my account today after many years consigning there. This was my third time in a row over several months the woman at the consignment counter has been extremely rude. It’s so inconvenient to bring clothes there and consign to begin with just to recoup a few dollars and have someone talk to me like I’m trash then tell me there’s a 90 minute wait and they no longer accept appointments. It’s just not worth it.
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April 2023 by Ashley S.
I asked if I could come pick up my items that hadn't sold. The girl who answered accidentally left me on speakerphone for a very unprofessional comment to her manager about how she was annoyed that I didn't understand. Then, the manager informed me that my items that had "expired" must be hunted down, by me, on their sales racks. Why are my items on the sales rack to be sold if they "hadn't sold," I asked? Oh, because they marked down the prices but planned to give me NOTHING if they sold at the discounted rate.
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March 2023 by Sponge Bob
Much friendlier employees here than at the South Windsor location. Found some nice tops for my son and my daughter loved the cool earrings for $1.00. Nice shop.
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February 2023 by shekhar mehta
Lots of quick moving items here both for men and women.Clearly identified
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October 2022 by Olivia W
Loved this place so much! My first time and I’ll be back. Lots of designer items and also reasonably priced stuff depending on your budget
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August 2022 by Chris S.
I have used them to both buy and sell. They are fair and you can haggle a bit if that's your fancy. They do a great job at authentication of the high end pieces. Definitely easier than listing items on your own and shipping online.
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August 2022 by Herb Wilson
Very happy with a new overcoat that I purchased at the Rocky Hill location. I am even more pleased with the stellar service this morning. The staff person who assisted me (Abbie) was knowledgeable and courteous.She was most efficient, multi-tasking to pleasantly greet each incoming customer and simultaneously address each of my questions about the garment.
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August 2022 by Frozen Orc
Out of all of the Consignment stores that I have been to I have to say that this is one of the better ones! I have been shopping and consigning here before! My daughter even likes coming here to shop and she is a teenager! As far as name brands are concerned there is definitely a variety! You can watch live feeds on social media which personally I prefer because you can hold the item, call, and pay for it all in one transaction! Have fun shopping!
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August 2022 by Trevor Boulay
The staff here is extremely helpful and always find me exactly what I need, and the prices are so amazing I can’t help but always shop here!