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June 2025 by Kavita Tummala
Worst experience my appointment is at 1:30, I was at usps by 1:10, where it is mentioned to be 15 min early and still now has turned when asked they mentioned she will be in a min, by your appt time appt time is past more than 10 ki minutes and no response.
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April 2025 by Anne R
Today I had THE MOST ENJOYABLE experience and interaction that I have ever had with a USPS employee! ASIA deserves to be recognized by management for her exemplary customer service. She is outstanding, and is most deserving of a bonus, a raise, and a promotion!
She was the only employee working, it was 10 mins before closing, and yet she was still smiling brightly, and was professional, polite, kind, and energetic with each and every customer! Asia was a true bright point in my day today, and I'm sure in many others' as well. In my 50+ years, how many times have I said that about an employee at the Post Office, well, not until today.
Thank you for your kindness and positive energy, Asia! If only more people in the world were like you...
4/11/2025
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March 2025 by C Moses
I had one of the worst experiences I've ever encountered with a prideful and insensitive post office clerk (Asia). The police were called for no apparent reason other than the clerk's inability to process information and her unprofessional behavior when she was proven wrong. Unfortunately, since the post office is a federal agency, you're stuck with their service and can't easily take your business elsewhere. I can't believe how poorly they handled the situation this past weekend. I will file a complaint so that other families don't have to go through what I did.
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December 2024 by Adam Reynolds
The website for making appointments for passports hasn't been working, so we came in at 10 am on a Tuesday (between the 9-12 walk in time) to get 1 passport. Met with attitude for expecting this service which was literally posted on a sign in front of the clerk we met. They weren't busy but refused to try to accommodate us, instead said if we didn't like it go to Stamford.
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February 2024 by Daniel Rosario
Was here yesterday (1/23/24) for a passport renewal. Asia was so helpful and kind. Was in and out within minutes. She was so patient even during the photo taking for the passport. Highly recommended for passport applications and renewals.
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August 2023 by Vicky
Misdeliver important mail to my neighbors I am livid!!!
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August 2023 by Terry Grant
Renewed our passports here. Super convenient and helpful. In and out in ten minutes (helped that there wasn’t a line). If possible in your schedule, I would recommend scheduling your appointment after the initial rush for the day.Love my local post office!
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August 2023 by Anika Kabir
The post office is supposed to open at 8:30 am but they made us wait 15 minutes before they opened the post office.
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July 2023 by Kristi Zuniga Aguilar
The workers here are super accommodating and nice. Today we didn’t have a passport appt, but needed to apply asap for travel and she helped us out without hesitation. Truly appreciated!
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March 2023 by Wesley F.
Recently, I have had two bad experiences. One package came and they did not give it to me, they sent it back to sender (2023). In 2021, a priority package was sent to me, and they couldn't find it for a week. It was delayed and lost by the people working there. This place is insane. It is the ANTI-Post office !
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January 2023 by L F.
Missing mail turns up days later. Mail holds ignored. Neighbors mail delivered to us and ours delivered to the neighbors. If you try to call them to fix any of the problems above, the phone rings off the hook.This post office is a joke.
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November 2022 by Max
Misdeliver important mail to my neighbors I am livid!!!
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August 2022 by Maddy
The weekend package delivery guy has not been delivering our packages and lied about not being able to deliver it on the post office tracking website. Our camera does not show any delivery attempt that day. We were waiting on another package the following week and again it wasn't delivered. It was sent to the West Hartford PO for some reason. I don't understand what is going on but it's not right and the package was a birthday gift.
Post Master needs to investigate the issues with the weekend delivery guy.
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April 2022 by L FH
They say they can not deliver packages due to blocked driveway. Driveway is absolutely not blocked. No attempt to deliver was made. Manager never followed up. Put a hold mail request in 2 weeks prior to needing the mail held. Mail was delivered anyway. We receive mail meant for our neighbors. The mailman is ALWAYS yakking on the phone so maybe this is part of the problem. Try calling their place and the phone rings and rings and then they pick up the receiver and hang up. Horrible post office.
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February 2022 by Maddie
The weekend package delivery guy has not been delivering our packages and lied about not being able to deliver it on the post office tracking website. Our camera does not show any delivery attempt that day. We were waiting on another package the following week and again it wasn't delivered. It was sent to the West Hartford PO for some reason. I don't understand what is going on but it's not right and the package was a birthday gift.Post Master needs to investigate the issues with the weekend delivery guy.
