-
June 2023 by Suh Jose
(Translated by Google) A disaster you ask for help and no one solves the store is not even half of what it was before, it really does not compare with the one in Cronwel, much less with the one in Nagautuck, more than 30 minutes to collect photos that were already ready for the day previous a poor man alone running technology and photos doing his best and a great service Shaw success(Original)Un desastre pides ayuda y nadie resuelve la tienda no es ni la.mitad de lo que era antes de verdad no se compara con la de Cronwel y mucho menos con la de Nagautuck más de 30 minutos para recoger una fotos q ya estabn listas del día anterior un pobre hombre solo corriendo tecnología y fotos haciendo su mayor esfuerzo y un gran servido Shaw exito
-
June 2023 by Heather W.
Just unbelievably awful. I almost never go in here, but I wanted to buy a video game controller and a few toiletries, so I stopped in. I went back to the electronics counter, and of course no one was working. (They have an electronic "call staff" button that doesn't do anything.) An employee was around the corner chatting with a friend. An elderly shopper came by and called to them, "Hey can you tell me where to find--". The friend said "I don't work here," then she and the employee giggled and wandered off, ignoring the elderly shopper. I remembered that GameStop is next door, so I just piled my toiletries on the electronics counter (sorry, I know that's petty) and left. I wish someone at corporate headquarters would realize that you can't run a huge store with four people, no matter how much money you're trying to save. You can't assign a kid (he seemed really young) to cover every department, and expect him to do a good job keeping the whole store going by himself for eight hours. He was rude but it's WalMart's fault for having such a nightmare of a store.
-
June 2023 by Mali W.
*** update***Spoke with Corporate, they stated it is not their policy to ask someone with a tag on their items if they plan to purchase it. Currently seeking a lawyer, completely tired of the racial profiling. ******Wanna be racially profiled come shop here. I came into this store with my Telfar bag ( over $375 in price). And at self check out the lady had the nerve to ask me if I planned to purchase the bag. As if they even sell telfar bags. What in the hell. These people are nuts. I actually asked for help from the same lady who thought I was stealing my own bag. These people are nuts.Below is the email sent to corporate."An employee, didn't get her name, short with blond hair, came up to me and my daughter at the register and asked if we were going to pay for our purse that we brought into the store. A purse that is a brand name (Telfar) that Walmart does not even sell. The woman sat and watched me scan every item and then asked if I was going to ring up the pocketbook she watched me take my purse out of. At no time did she ask any other person if they were going to ring up their purses or pocketbooks. Her excuse was that it still had a tag on it. The purse has a label identification tag on it. Not a barcode tag. I was pissed and wanted to return my items, I'm currently looking at other stores to find the same items to purchase elsewhere. I don't even care if it cost more at this point. When I spoke with the manager she said it's their policy to ask when there is a tag on an item. I asked her if someone walked in with a Louis Vuitton bag that had a tag on it would she ask them if they were going to ring up their bag as well? It was not met with a valid response but apologies and it's their policy. The fact that I am a person of color, I was watched ringing out every item I had, and then asked if I was going to ring up my purse is beyond disrespectful and the insinuation that I would steal something after asking the same person for assistance is beyond disrespectful. I hope something is done about this and i will be following up. I'm normally a target shopper and I think I'll stick to them. Walmart is too racist to get my money."
-
February 2023 by Jacob B.
A bird flown into the store last night -- visible by yours trulyDidn't have some things I wanted on the way home when I stopped here on Saturday 2/18.
-
April 2022 by Barbara V.
I went to Town Line Plaza, one of my favorite local shopping haunts. The produce on my list was not available at Stop and Shop. I went to Walmart to pick it up. Much to my dismay, there were three or four items ONLY in their fresh produce department. All the other Walmarts in the Greater Hartford area are Super Walmarts. This store NEEDS to UPGRADE. I browsed inthe Ladies Sportswear, and fortunately found a very versatile top ON CLEARANCE to add to my year round wardrobe. The store had a local radio station with a DJ playing on the intercom.Wierd!
-
February 2022 by Kimberly K.
I really like this Walmart. The employees are very helpful and informative. You can find an employee to help, easily. Items seem organized and the store is clean.
-
January 2022 by David Barclay
TLDR: Not going to be a "same-day" delivery experience unless you want to print a small amount of photos... maybe.Needed to print out a photo book for a family funeral. Multiple times I was told this would be possible in my time frame, but when I came to pick it up, they told me their machine from Fuji was broken. They said they called but I received nothing.First, they could have contacted me through other means, they have my email, etc. Second, if your machine breaks so often, please don't promise "same-day" delivery. I ordered through two different Walmart (this and Newington) and both had a broken machine that they had no idea how to fix. At least the center in Newington tried to help come up with other suggestions on how to get some replacement in time.
-
December 2021 by Alexander Costen
Great selection and low prices but they got like 2 cashiers and 80 customers waiting in line
-
July 2021 by Randall J.
What is the deal with Walmart are they not a business? Why do they make it so difficult to use cash?
-
June 2021 by Tim D.
You can't go by what their website says. I was looking for an item that they said was in stock but of course it wasn't. It is about par for their BS website.
-
May 2021 by Brittany B.
It doesn't matter what terrible reviews anyone leaves about Walmart because will always come back cause they have the cheapest supplies. But it makes the customer feel good to at least get it off our minds by venting. Typical Walmart fashion...no employees know where any items are, any customer service skills and to stay off their phones while working. It's poor management which Stems all from their greedy corporation.
-
April 2021 by Charlie O.
This is one of the better Walmarts in the area. Not as hectic and chaotic as the SuperCenters, but still has a decent amount of market-type items (dairy, milk, yogurt, eggs). Relatively clean and can handle a decent amount of crowds. Avoid going during peak hours on the weekends. That's when the checkout lanes really fill up.
-
January 2021 by Lily A.
Horrible customer service. Items & service received were unacceptable. This store is repackaging used defective items & reselling them as new then refusing to return or exchange them. On 1/26/2021 I took my elderly mother to Walmart in Rocky Hill, CT where she purchased 2 HP ink cartridges, 1 color and 1 black. Cartridges were in plastic box that cashier opened; therefore, we did not notice that the 2 ink cartridge boxes were previously opened & taped shut until we got home. Both boxes had an open ink cartridge inside of them. The box for the color cartridge contained a black ink and the box for the black cartridge had an open black cartridge without the safety tape tab on it. It was obvious that both cartridges were used. I immediately returned back to Walmart customer service where the employees had horrible customer service skills. They refused to return or exchange the items and offered no assistance whatsoever and even accused me of using the ink & trying to return the empties. Took almost 1/2 hr before a "manager" came & All he said was we can't do anything & walked away. Both my mother & I are long time customers of Walmart & treatment we received was completely offensive & unacceptable. I contacted 1-800-WALMART to report incident and was told ticket would be escalated to AP but to this date I have not received a call back. Individuals dealt with at store included Olivera, Murveta, Samira & Kensley the "coach". I want this issue resolved ASAP & individuals reprimanded & trained on proper customer service.
-
September 2019 by David F.
Walmart is going to stop selling ammo, in that case the hell with Walmart. Never going to shop at any of their locations ever again. It's a real shame to see them cave like this.
-
September 2018 by Ignacio D.
Must racist Walmart I ever meet I was racially profiled for being Hispanic I repeat do not give them your money