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November 2023 by PoAndLaa Laa
Super friendly on the phone.. didn't have what I needed.. but looked where the nearest available one was located
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October 2023 by A Smith
I used the Car Part search and found Sids had the car I was looking for. I was looking for owners manuals to a car we had just bought. I had called to verify they did still have them and get a price, As well as checking on a rear view mirror also. The Lady who helped me was very friendly and helpful and their pricing was excellent compared to what others were selling for on E Bay. I will definitely check with them again.
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June 2023 by Jason Horst
Great place to get parts. Wonderful experience with the staff
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June 2023 by Catrinia S.
i did get the service i needed but the person that towed my car. was not proffesional. very silly and flirtations.
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April 2023 by Shane Paradis
Tow truck driver was peeing in my yard when I went outside. Then denied my car because it had no catalytic converter. They had all the info on the car, including the fact that it had no exhaust, and made me an offer anyway. Again no mention of it needing a catalytic converter to be towed. Missed a day of work for this extremely unprofessional company. Peeing in my yard at 9:30 am on a Tuesday. Nice! Super professional guys! Thanks for absolutely nothing. I’ll be sure to share this with everyone.
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January 2023 by Jeff Q.
They were supposed to pick up my vehicle that I had arranged to junk. I scheduled 2 appointments and made sure I was home and available both times-each was no show and no call. Clearly they don't care about inconveniencing anyone-dont value others' time.Don't waste your time. I'd give zero stars if I could.
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January 2023 by b Mang
Not very happy got a computer from them understand they have limited warranty with it lasted maybe a month failed. I was looking for just some sort of assistance never expected a full refund was told there's nothing they can do for me but they would try and find me another one doesn't really help in the situation out $1200. Truck was down for a bit of time to diagnose We able to drive for about a month
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October 2022 by Matthew Kessler
Seems like they are running on a skeleton crew and they always manage to get the job done with quality parts and great and competitive prices. I recommend Sid's to anyone trying to repair a vehicle on a limited budget.
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September 2022 by Ramon Soto
These folks are extremely fair and honest. I went to pick up a part and had a conversation with the gentleman at the front and just based on his interactions with me and the people on the phone it looks like he knew what he was talking about and is actually looking out for the customer. I would drive 1 1/2 to get my parts exclusively from them if it meant I didn't have to deal with any of the salvage yards in Rhode Isalnd ever again.
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September 2022 by AJ Belanger
Great place for auto parts. Fair prices. Great staff. Easy to find. Easy in and out.
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August 2022 by Jorge Castro
Loved the help and assitance. Great prices and overall an excellent experience. Would highly recommend them to anyone needing parts.
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January 2022 by T. Girdhari
Bought a used engine from them, after cleaning it they were oil leaks from the head gasket and a lot of rust. It would cost more to rebuild the engine than me actually buying a remanufactured engine. They claimed it came from a vehicle that just drove in and will take about 3 days for them to remove it. The engine wasn't what they described and looked like it was sitting in their "shed" for years. They refused to refund my money or take back the engine back. I'm sorry I picked it up, they were so nice during the sale, that I didn't think they would rip me off, my naivetes. I took a day off, rented a truck, and drove 2.5 hours to pick it up thinking I got a good deal.
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January 2022 by T. G.
Bought a used engine from them, after cleaning it they were oil leaks from the head gasket and a lot of rust. It would cost more to rebuild the engine than me actually buying a remanufactured engine. They claimed it came from a vehicle that just drove in and will take about 3 days for them to remove it. The engine wasn't what they described and looked like it was sitting in their "shed" for years. They refused to refund my money or take back the engine back. I'm sorry I picked it up, they were so nice during the sale, that I didn't think they would rip me off, my naivetes. I took a day off, rented a truck, and drove 2.5 hours to pick it up thinking I got a good deal.
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December 2021 by Roberto Ruiz
Customer service was outstanding, she was great listening to the part I needed to help me solve the problem with my car, not even the Suzuki dealer was able to help.
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November 2021 by Erin L.
After ordering a transmission, it took them 4 days to deliver it and every time I called the woman in the office would ask if she could call me back in a few minutes. Two hours later I called back and it's always excuse after excuse. Oh we had call outs. Oh it's being pulled now. It'll be there Monday. Boss is on the way. After four calls today (Tuesday) and dealing with the terrible office woman (who never called me back, I had to keep on them about it) she transferred me to "the boss" (as she called him) and he was also incredibly rude and hung up on me. Who knows if this transmission is even good? Thing looks like a rusty piece of crap. Be careful who you work with. These people are unprofessional and never call you back. Don't waste your time with Sids.
