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March 2024 by Jovanna Pagan
If I could give it a 0 rating I would. First it took the two employers to attend one customers order which took them about 20 mins, then we couldn’t understand what they were saying. Barely talk English which it NOT ok to leave not one but two employers taking over the entire store without knowing how to speak at least proper English. Then we paid as meals which is already expensive but the ice machine was not working and the drinks were hot and the sodas were flat. I told him that I was not going to drink that hot and flat but we paid for a drink so he said he would charge us more for the bottle drinks. I said no because the machine was messed it and that was not our fault and he had already charged us. Is their responsibility to keep everything clean, organize and in working service. We were in there for lunch and had to return to class and had only 10 mins left to eat since they took so long to take our order. He had no other choice than to let us grab the bottled drinks which made him upset but I was already upset myself with the bad service we received and not under them was frustrating enough. The tables were dirty. The lettuce and spinach were not fresh and had an after taste which I couldn’t finish my meal. On top of that when I bite into my cookie it was stale and the taste was like old cookies. I was so so upset We got a stomach pain after. Had to finish our classes while in pain. The more expensive the food gets in restaurants the less effort they put in it, less fresher, less quality and less customer service skills.
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February 2024 by Chirag Patel
Good food ?
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December 2023 by Alexander Pearl
Ordered a salad. It didn’t even fill half the bowl. Frequently go to Colchester and Niantic chains and the bowl is filled and over 2 dollars cheaper. Last time will be going to this one.
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November 2023 by Benjamin
The employees looked high and took 20 minutes to make 2 online order subs and had me waiting to order my food. I should have walked out because the sub that I got had bread that was completely inedible and tasted stale. Really disappointing. No public restrooms was a let down as well. One of the employees was picking her nose too. Just gross.
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November 2023 by Becky Smith (Animal Rescue Volunteer)
“NO PUBLIC BATHROOMS”. I’ve never heard of a Subway with no public bathrooms. I thought it was a franchise requirement. Got news for you, mgmt: no bathroom=no business from me! I got a full bladder & need to take care of that first! You think I’m going to go across the street to the Shell/Henny Penny to use the bathroom, & then come back to you to buy food?! Hell no! THEY got my business.And the Dunkin in the same plaza also has a “NO PUBLIC REST ROOMS” sign on their door. Probably the same franchisee.I see the response from the mgr(?). I give you kudos for at least responding. For that I upped my review from 1 star to 3. I can only say that if that’s the case the town shouldn’t allow restaurants in the plaza. Or maybe they shouldn’t have allowed commercial development in a wetlands at all. And you should’ve picked a better location for your franchise. How is it that the short distance of across the street is able to have a public bathroom??
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September 2023 by Kaitlyn Sayre
Got there at 7:20 and the doors were locked, lights were on and the open sign was on 5th time this has happened
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September 2023 by Rachel Tomassone
Left before ordering. This place is dangerously filthy.....at 11:30 in the morning. Disgusting.
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August 2023 by Transformerbrett Productions
Literally got there when their sign said they were open till eight and it was around a 730 and they were closed some customer service that they still don’t stay open till eight considering never eating here
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June 2023 by Ken A.
2nd time ordering from this particular store. As always, it is easy to order online so there is no question how we want the sandwiches made. Pickup was simple order was ready at the time the website said it would be done. Worker there appeared to be bird as he was sitting at a table looking at his phone. Got home and really wasn't impressed with the way the sandwiches were wrapped. Seemed to be done hastily, as the outer wrapping wasn't covering the whole sandwich. Subs just seemed to be made in a hurry, not with care. Kind of sloppily put together. Again, noticed a lot of mayo on one sub seemed to be excessive, even though we wanted a regular amount on it. I don't know maybe next time we need to watch them make the sandwich to maintain sooner route of quality control.
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April 2023 by Robert L. Carlson
Nice older Italian (? I'm guessing) man has ran it for as long as I can remember and he runs a tight ship. Clean, well stocked, orderly, just like a Subway should be. It can get pretty busy around lunch time but the staff handles the waves of customers by multitasking and making multiple orders at once. Only reason I didn't give it a 5⭐ rating overall is cause, c'mon......it's Subway
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December 2022 by Vanessa M
10:03am not open, no sign. Loss of more customers.
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October 2022 by Fer Rossi
Closed at 130pm?
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June 2022 by Vicki Moran
Food quality is good. Value is pretty good. Light on the meat. It's no Jersey Mike's.
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May 2022 by Dmitri T.
Great service, staff is very accommodating. Everything was really fresh, great location!
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April 2022 by Alan Albergaria
Unfortunately doors were locked at 7:45pm and would not service.