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December 2023 by Serena Bugryn
Nice staff considering made me feel very comfortable
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November 2023 by Dakota The Husky
This places sucks employees are rude called for a copy of receipt I was there on October 2th 2023 over a month ago they guy told me he need time to find it well it’s been over aMonth so I called got nothing but attitudeI need it. Listen people GO TO A REAL gunshop place like Hoffman guns, tactical boutique in Hartford Don’t waste your time with these mediocre people there they don’t care.
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May 2023 by En Kay
I am writing this review based on my recent and prior experiences. I've had multiple horrible experiences dealing with this business, and the customer service was always at its worst.From start to finish, I received utterly dishonest and unethical behavior. The person I dealt with was lying and not transparent at all. I gave them the benefit of the doubt, believing that they would eventually come through and deliver what they promised, but that was not the case.The business practices exhibited by this establishment were appalling. They are undoubtedly not interested in making customers happy, nor are they focused on building long-lasting relationships. It's safe to say that if this is how they conduct business, it's only a matter of time before they run it into the ground.I urge anyone looking to engage in business with The Armory to reconsider, as the risk simply isn't worth it. They don't value you as a customer, nor do they care about your experience with them. I firmly believe that these tactics will not lead to long-term success, which is hinted by the negative reviews this business has already received.I would strongly advise you to avoid doing business with this establishment. Shopping elsewhere will save you lots of time, money and free of the scams and shady business practices that Reggan Tippett allows.TLDR: This is a scam business, purchase firearms anywhere else.
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August 2022 by Aaron Prins
Jeff and the whole crew at The Armory are TOP NOTCH! They went above and beyond to accommodate me on a firearms purchase. Nothing but honest folks here. Thanks again guys!
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May 2022 by Richard Andrews
I purchased a revolver there today and definitely would recommend visiting this store before making a purchase elsewhere.The salesperson Jeff was very friendly and helpful and was able to answer all my questions and concerns.
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May 2022 by Dan Murphy
My favorite gun store in CT! Amazing customer service!!!
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February 2022 by Melissa Tamborra
Ammo is grossly overpriced. Go to targetsportsusa.com or cheaperthandirt.com for better deals on ammo. You’re welcome
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July 2021 by Carolyn K.
Great experience on a busy holiday weekend. The staff was very courteous and knowledgeable. They made solid recommendations to get me just the right gun. They were also proactive in putting ammo aside while I was making my decision so that I would have it to go home with me- many customers were there strictly for ammo.
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August 2020 by Carrie Brown
Called at 4pm. "We're open until 5pm", he said. Arrived at 4:30 pm. Doors were locked, lights were on, dude was sitting in the store in plain sight, watching TV. Dude ignored repeated knocks on the door by 3 people, even though he was sitting right there. Didn't answer phone.
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August 2020 by Carrie B.
Called at 4pm. "We're open untiil 5pm", he says. Arrived at 4:30 pm. Doors were locked, dude is sat in the store in plain sight watching TV. Dude ignores repeated knocks on doors and windows by 3 people. Dude wouldn't answer the phone.
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June 2020 by Terry Lyons
Used inventory is always great, and their LEO/Military specials are great. Friendly staff, great people overall.
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June 2020 by Michael Hedge
Very Satisfied with my Gun purchase excellent customer service prices and knowledge I'll be back !
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April 2020 by Ken juice Krajewski
Great place. People that will talk about guns and our great country. Your not just a number like other places. 3rd gun purchase there.
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April 2020 by DeadshotR301
Best guns store ever best service
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July 2019 by Sk K
Only place to sell a gun. Stay away from firearms m&p or whatever it's called in Groton. Very shady. Salem is the way to go honest people and prices..
