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May 2023 by Kristine B.
Both my husband and I have had horrible experiences at the Seymour, CT Walgreens Pharmacy. They have had extreme difficulty processing our prescriptions through our secondary insurance. They say they have to do it "manually". We have had to repeatedly remind them to do so. Sometimes this has taken a significant wait time. I have even called my insurance company while standing there and have had to tell the pharmacy that, yes, I have this coverage. (Previously, my husband did not realize that he was being overcharged, but now it is too late for him to submit claims.) In addition we have been treated very rudely, both in person and on the phone, especially by one female employee. She has even stated that they are too busy to handle this expeditiously. What?! Maybe if they had an efficient system it would save time for them, for us, and for others waiting in line! We have switched to CVS Pharmacy. The first time I went there my insurance info was entered into their computer system and since then every Rx is filled and charged properly with no wait time.
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August 2022 by Karen W.
Are they ever open? Doesn't seem so. I don't blame the staff but Walgreens HQ seriously? Get your act together. Ps I'm one to never leave awful reviews but this pharmacy is very disappointing.
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August 2021 by Bekah M.
I have had the WORST experience with the pharmacy / nurse that works there. I went to get my covid shot and the room they took me into was a mess. Bandaids all over the floor, used bloody cotton balls throughout, and the garbage can over flowing. The woman who administered my shot also threw out my own bloody cotton ball in the small trash can and not in the bio hazard bin. Disgusting. Went back for my second shot and she wrote my second dose date for December... not July when I got it. DIDNT realize this until I needed my dose card to travel and was DENIED because of the same woman writing the incorrect date on my card. Terrible experience please steer clear from this place.
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July 2021 by Tina M.
Walgreens in Seymour has to be the worst pharmacy I know. I always call ahead for refills and get the day and time my order will be ready but when I go to pick it up I am told they need more time to have a seat or that they need to reach out to the MD.....a phone call saying there is a delay would be great but obviously that would mean the staff would have to pick up the phone. It is so bad that I need to reach out to the doctor myself just to have the doctor tell me she sent over the prescription multiple times! My doctor has asked me why she needs to send info at least two times before it is even acknowledged by the pharmacy......that's pretty sad!!! Besides scripts NEVER being ready on time the pharmacy staff is down right nasty!!! There are a hand full of employees that are great so I apologize to those people in advance for this review. I was picking up a script a few days ago and per usual it was not ready even though it was suppose to be ready the night before at 8pm. When I explained this to the women that was assisting me she cut me off mid sentence and said "we need more time so you have to wait" When she finally rang me out (13 minutes later, yes I was timing it) she didn't say one word to me not even a thank you or have a nice day or maybe even better I apologize for the wait, but no the only thing I received was my change tossed on the counter and before I could even pick it up she walked away from me. The thing that made me most angry was the fact that I had a question about the medication but she stormed away so fast I didn't have a chance to ask anything. I will be getting the name of this lady and adding it into a follow up review, she should be trained in proper customer service. That brings me to another question, shouldn't all staff be mandated to wear a badge with proper identification?? Needless to say she didn't have one....but if I was that unprofessional I would try and hide my name as well. If this was a isolated incident I wouldn't think to much of it because we all have a bad day every now and then, but each and every time I have any interaction with this specific person she is nothing but rude and unprofessional. I have been a loyal customer at Walgreens for 15+ years but due to the unprofessionalism I am contemplating switching to a different pharmacy. I hope this review helps anyone who is trying to decide on a pharmacy.....if there is a different place beside Seymour Walgreens I suggest you go there unless of course you have time to waste each and every time you need a prescription
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June 2021 by William M.
Paid for graduation invitations online with my credit card and when my wife just went to pick them up the girl at the desk claims that we still owed money. Even though my wife showed her the card was changed. We get well I can't look at statements my boss can tomorrow. Great thanks soooo much what a waste of time and aggravation. I'm sorry you don't know how to do your job.
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March 2020 by Tricia B.
I stopped here for a drink while traveling about the state, and was intrigued because of how high it is from the road, being built on a hill and all. It was a standard Walgreens, although one of their more medium sized stores (not huge, but not too small) with plenty of parking. The aisles seemed a little cramped, and there was a short wait to check out but overall not a negative or remarkable experience. Cost is pretty standard for your pharmacy/convenience stores.
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February 2019 by Carrie Jones-Sollami
Always wonderful service! No matter what dept
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February 2019 by Alyssia W.
This Walgreens location is filthy. The floors haven't been swept or washed in what looks like months. At the pharmacy counter there are dust bunnies and dirt. I only went there for convenience, next time I will go out of my way to go to a cleaner store.. Walgreens should be ashamed..
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January 2018 by L D.
This store has their employees dangerously trekking to work in the midst of a blizzard, with no regard for their personal safety. Absolutely abhorrent! I will never shop here.
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August 2017 by Renee W.
This is the worst location by far. The pharmacy staff is rude. Anytime I have had to pick up a prescription I have waited at least 25 minutes. The drive thru they ignore. Awful!!