The Hilton Garden Inn in Shelton, Connecticut is a well-reviewed hotel that offers a comfortable and accommodating stay for travelers. The hotel is known for its cleanliness, with reviewers praising the immaculate rooms and public areas. The staff is consistently described as wonderful, helpful, and attentive, especially in assisting guests with disabilities or special needs. The rooms are spacious and well-appointed, with comfortable beds and linens. Guests have noted the reasonable pricing and the overall value of the hotel. The on-site restaurant and dining service also receive positive feedback, with one reviewer highlighting the excellent service provided by staff member Jeff. However, some guests have experienced issues with noise, such as noisy fridges and air conditioning units, as well as problems with the hotel's food and beverage service, including the inability to order food after 8 pm. Additionally, one reviewer reported a rude interaction with a front desk staff member, though this was balanced by the excellent customer service provided by the breakfast server, Cena. Overall, the Hilton Garden Inn in Shelton is a well-regarded hotel that offers a comfortable and enjoyable stay for travelers, with a focus on cleanliness, staff friendliness, and value.
Staff is super nice im here for work and my kids packed these stuffed animals in my bag to keep me company and every time I come back to the hotel the stuffed animals are sitting nice and neat on the bed... shout out to those guys great work
April 2026
I stay here quite often, it’s definitely my preferred hotel out of most in that area. Very comfortable beds, staff are always very nice and helpful. Rooms are always very clean. Breakfast buffet is not always out but breakfast is always available. I definitely would recommend them.
April 2026
There was no mention that the pool wasn’t in service when we checked in and now I’m out 200 bucks because of it . The whole reason I came here was to have fun I. The pool . Never again
