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February 2024 by David Halliwell
Good service. Helpful staff Consistently reliable.
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February 2024 by Debra Bova
Quick. Efficient. Open when I need them
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February 2024 by Eric Serowik
Service was fast easy and helpful
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February 2024 by Carly Goeller
If I could give 10 stars I would! Everyone was beyond helpful every step of the way. On top of the incredible customer service, Ali worked with us to give discounts so the packing and shipping was within budget (without his help, it would have been impossible). I can’t say enough good things about my experience and the staff there.
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February 2024 by Melih Bacı
Do not go there for amazon returns. They are clearly contradicting amazon policy about packages. Amazon states that items need to be in their original packaging, not in a shipping box to be returned. The whole idea is to remove the requirement for return packages and the store associates process it with just a barcode. I have done it more than dozens of times with other UPS stores or other amazon partners. They should be BANNED from processing amazon returns as they clearly do not want to do it. They straight refuse returns without shipping boxes. I assume they try to upsell shipping boxes to amazon return customers and that is just dishonest.
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January 2024 by Stephen Figueroa
The service that I received today was quick and very professional. The UPS Store is a great place to send packages to friends and family.
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December 2023 by Bert Ski
Awesome sauce ?
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December 2023 by Toni M
Long overdue shoutout to this UPS store. They are always so friendly and helpful. John helped me resolve an issue I was having shipping my packages. He provided me with several options to get my items there safely and even offered to pack them at an additional charge explaining I would be fully covered by their packing guarantee.The staff did interrupt us a few times when he was helping me to which he apologized for and even though I could tell he was getting a little overwhelmed going back and forth he did his best and that is all I could ask for.I will be bringing in several more things to have you pack for me soon.Thanks again for everything you do!
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December 2023 by Jose Sanchez
Went to drop off two boxes and they were really big so I could only carry one at a time so I was instructed to place the first box against the was while I get the other one. As I walked away another employee was really rude and told why would I put that there that’s not where it goes. I let the employee know that’s where I was told to leave it there cause that where it was going to end up cause the box was too big. The employee then goes well speed it up as he walks away. I didn’t want to make a big deal but was rude and disrespectful seeking that that’s what he gets paid to do.If he doesn’t like his job maybe he should find something that doesn’t require him to service people.I send many packages to family from there I guess I have to find somewhere els.
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December 2023 by Carol Sardinha
So, I paid to have a package delivered in TWO days. I brought the package to this location on Saturday at 12:10. It is MONDAY and the package is STILL in Shelton. Nope, not going to this location again. I will go to Seymour from now on.
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August 2023 by Jasmin Watkins
I always have great experiences here. The new owner and his son are very kind. They also get the job done quickly and efficiently.
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August 2023 by Nancy
This morning was a disaster. I don't know where the normal staff went that are usually here but if this is the new norm then I'm finding a new UPS Store. The people working this morning seemed to have no idea what they were doing and on top of it all the heavier set man made me extremely uncomfortable as he kept hitting on me as he stared me down.
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August 2023 by TONY BUENO
No box, no label, quick return of item i bought from Amazon. In and out in less than 5 minutes.
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June 2023 by CJ Tucker
Had no issues with my Amazon return. Quick and easy. Staff was friendly
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April 2023 by Adam Sahar
these dudes in here super nice for no reason. ups give them a raise (dude with the long hair and the bald dude with glasses)