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January 2025 by David Mehne
Have been with Webster Bank 15 years in Sherman. I am thankful for all their help. Thanks, Jessica, Mack, April, and all who make it happen in Brookfield!!!
David
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October 2024 by Russ Mundschenk
Best Webster branch in CT. Everyone is helpful and friendly. Go out of your way to use the Sherman branch - Sherman property owner
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May 2024 by Jody Clark
I couldn't be more impressed with the help I got from Jessica and Debora . I had a difficult Family Trust situation that I didn't understand and they effortlessly helped me through the process. They knew exactly what to do . SO beyond happy with this personalized bank in Sherman. Problem solved in less then a week! HIGHLY recommend !!! SO grateful and can't say enough about them!
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August 2023 by Tori Seiden
I’ve been banking with this branch for almost 10 years now and up until their switch in systems have had nothing but great experiences. Unfortunately, their system change seems to be the excuse for laziness/carelessness and I’m honestly feeling disrespected. It’s been nearly 2 weeks since trying making a transfer and not only does April not seem to know where my money is, but she keeps saying she’ll call back and then waits until the weekend or closing time to essentially say she won’t be able to help me. Also continually complaining to me the system is new as if I should feel bad she’s needing to learn on the job when I’m out thousands of dollars for weeks and she’s clearly more concerned about it inconveniencing her than the customer. If I have to reexplain my situation to you every time I call, clearly you’re not listening or incompetent but either way I do not feel heard or helped as a customer.
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August 2023 by Fabien Cousteau
Simply lovely people working there. Always ready to help. low key branch with a regular stream of regular customers. Very convenient.
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August 2018 by Christopher V
Friendly staff
