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May 2025 by Nicolette
This shop has been amazing for both my car and my boyfriend's. Super trustworthy, professional, and always thorough. It's such a relief to have FINALLY found a place we can rely on. Highly recommend.
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May 2025 by Stephen Dew
Was an excellent experience in getting my car serviced at M&M Auto. Recently moved to Simsbury and was on the look out for a new mechanic. Used to use Gengras Ford in Plainville but they were expensive and had some poor customer service experiences. Here, there is no issues whatsoever. I had put off some car repairs until the heating system died due to the blend door actuator failing. They quickly scheduled me in, diagnosed the issue, and by the next day they had replaced it, along with an oil change, brake job, tune up etc. These folks will be the go to garage for myself while I live in Simsbury. Kudos to the team.
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April 2025 by Joshua Sohn
Good place for oil changes and repairs.
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February 2025 by Marc Conrad
Two stars in the maximum. I also remain hesitant to bring my vehicle back here again because...
During spring 2024, I brought my vehicle here for an oil change + to troubleshoot a metal-to-metal grinding noise. The garage completed the oil change without problems.
However, they failed to find the source of the noise even though the vehicle was there for an entire half day. I was notified that the car was ready for pickup in the late morning/middle of the day. (My fault for agreeing to pickup the car shortly after and not telling them to try again). This bothers me a lot because not only am I out $200 or so for the diagnosis, they had more than sufficient time to identify the problem.
The repair that corrected the noise in the end was a DIY brake job on or around 12/30/2024. No further noise since. All pads and rotors were replaced. This simple at-home service further reinforces why I am hesitant to give this garage business again.
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August 2024 by Simir Johnson
Brought my car here and EXPLICITY indicated the issue and how to recreate it (after bringing elsewhere I found it to be a loose front brake caliper which made noise when driving over bumpy roads). They fixed, and charged me for, something different which never resolved the issue. Based on the mileage (they did not put on any on the car at all), they never attempted to recreate the issue or test the work they had done in their lame attempt to fix. When I followed up with them on what they did, they poo-poo'd me, although they were happy to take my money for work I did not ask to have done. NOT RECOMMENDED
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February 2024 by V V
Really happy with the service
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December 2023 by Troy Kasson
Last minute notice, quick turnaround during Thanksgiving week. Great customer service. Much appreciated.
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December 2023 by Mary Greggains
M&M Auto squeezed us in before Thanksgiving to repair a tire in our kids’ car. They took care of it quickly and were fantastic. Thanks so much!
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December 2023 by Robert Posner
Friendly reception, very good maintenance service . The car which is 11 years old drives better. Thanks
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November 2023 by Russell Anderson
This was my first service here and I couldn’t have been more pleased. They met my schedule requirements, the cost was very reasonable, and they fixed a long time nuisance issue.
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September 2023 by Alice LeBron
Will thank you for your help and friendliness and helping me without an appointment and putting my mind and concern about my car,I will be back in the future ?
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September 2023 by Marilyn Barker
Excellent as always. Best service.
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September 2023 by Lisa
Great experience! Would highly recommend.
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September 2023 by Jody Olander
The people here bend over backwards to help. Communicating is easy. They are kind to my teenager and make her feel safe. 6 stars out of 5
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September 2023 by Michael Scher
Good, fast service at a fair price.
