Mitchell Volvo Cars of Simsbury is highly regarded for its excellent customer service and commitment to customer satisfaction. The dealership operates with transparency and honesty, offering vehicles below market value with a Best Price Guarantee. They provide a unique lifetime concierge service, including vehicle pickup and drop-off at customers' homes and complimentary loaner cars, making the process convenient and enjoyable. Staff members are praised for being knowledgeable, patient, and responsive, with specific mention of helpful and friendly service from team members. The service department is known for its efficiency, good communication, and helpfulness, especially during routine maintenance and repairs. Overall, Mitchell Volvo of Simsbury aims to build long-term relationships with its clients by providing a positive, stress-free experience and quality service.
Christine was very helpful and extremely thorough with the purchase of my vehicle. She tailored her schedule to be of service every step of the way. If I had to think of someone who fit the Volvo brand experience and aesthetic, Christine is a perfect fit. Thank you so much.
November 2025
Great staff technicians and service Loaner was a 2026 Volvo, so nice to have a chance to drive a new model!
November 2025
Working with Luke was a great experience. He was knowledgeable, patient and didn’t pressure me on anything. He was willing to work with me and get the best deal on both my trade and my new xc60. I highly recommend Luke and Mitchell Volvo for your car needs.