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December 2023 by jan tucciarone
We are enjoying living at The Pointe, the apartments are bright and specious. The grounds are lovely and the setting is beautiful with the exception of the occasional dog poop that someone didn't pick up. There is not enough insulation between floors so it can be quite noisy overhead, but that's the way they were built. Parking continues to be a problem. Maintenance issues are taken care of quickly, professionally, and with a smile. We did receive a large rent increase this year, but perhaps management could keep those on social security in mind when considering those increases.
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November 2023 by MattPetriccione
Alexis in the pointe @ dorset leasing office was instrumental in assisting with my move. The pointe leasing team is friendly and accommodating.
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September 2023 by Christopher McKenna
We have lived here for nearly 7 years. There are very few people in the apartment complex who have lived here longer than us.To say the complex has gone downhill since we moved in is an understatement. The new management is flippantly awful. We were paying much more than the market price for a one bedroom apartment (nearly 2500 a month due to yearly rent raises). We begged them to let us stay in our apartment for a reduced increase in yearly rent - we have been model tenants. If the company or whatever bot responds to these reviews responds they can concur … we have requested maintenance maybe 2 or 3 times in ALMOST 7 YEARS since moving in. Still, they forced us out and the apartment we live in is listed for almost $600 less a month than we pay currently for the exact same dwelling space.This place will advertise that they have resident events to attend. Cool… hope you don’t work Monday - Friday between the hours of 8 am and 6 pm because all of the “gatherings” they have start at 3 pm and end by the time most people leave work.The appliances are clearly the cheapest version of whatever could have been bought - however that is not a fault of the current management as those have been there since the inception.If you want to get into the buildings, you'd better hope that your phone or another "smart device" with the requisite app is fully charged or you're not getting in. Previously, a key code utilizing the last four digits of your phone number was used for access. now, a sensor requiring a phone is used to get in. Want to grab a package outside quickly? Better hope you brought your phone or else you'll be spending X amount of time outside in the winter wishing you had access to your own home. If you email/call no one will help.Going on and on, we had birds nesting above the porches. since the birds were sensitive, we were told that the nest could not be removed until the baby birds which were hatched were grown enough to leave. This was two years ago. The nest is still above our porch and the caution tape, which marked the removal spot is still present.I have personally witnessed the downhill movement of this place. I’ve seen it manifest over the last couple of years, especially since the new management has taken over. However, I want to recognize the maintenance workers. Alex and his partner are second to none, and are two professionals and extremely nice. Unfortunately, I have witnessed the office workers be rude to people, and I wholeheartedly would not recommend anybody move here in the current state. The location is fantastic and perhaps if a new company bought the property, it would be a great place to live. however, it leaves an extremely bad taste in my mouth that we have lived there for so long with no problems and still corporate greed has taken over and forces out because the company wants to net a few more hundred dollars a month to get someone else in. However, it seems that they don’t know or realize that to get someone new in, they’ll have to repaint and refurbish the apartment and they’ll have to initially charge a lower fee when they could’ve just had us stay there in a place which is not as nice as it was when we moved in.Hopefully the break ins stop, because the apartment says that it’s too expensive to pay for security cameras. That’s in a parking lot that already does not have enough parking spaces. There have been multiple nights where I’ve come home late from work I had to circle the apartment complex two or three times to end up not finding a spot. I care about many of the people who still live there - they were my neighbors for years and I hope that something changes and a new management company takes over so they are not forced to live under the conditions which have presented themselves over the last year or two.Please take my review Seriously. I am one of the most informed people on the state of this place as I have lived here since the year the buildings were constructed. I would use this as a last resort for a place to live. There are many betterop
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September 2023 by Nata Coy
Very expensive for none of the benefit. You will never be able to find a parking space and management is more than happy to let you take the ticket than tow people who don’t live here. Do not enforce codes and will not answer the phone if you have an issue. Pool problems, dirty grills, a small gym, but with a nice hanging room. i wouldn’t recommend living here unless you’re comfortable living in a box where you will here every footstep anyone around you makes with no help at all. The office is usually closed so even if you go down after a call please don’t expect anyone to be there. Lots of dog feces on the ground and also i think the place might be overrun by pigeons. The management does not care and is just charging high prices because they want your money. There are a lot of other quality places to move in the area for a lot less so i would highly suggest researching but if you have no other place to go then this isn’t the worst place in the world.
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September 2023 by Norman Whitney
A friend of mine has an apartment here and I'm always overjoyed to spend time at such a gorgeous, clean, and friendly place. If I ask nicely and rate 5 stars can I move in for free?
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August 2023 by Caroline Rutenberg
Interested in renting here… The Leasing agent Zoey has made me even more interested as her response time is so quick and professional. Give her my thanks please
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August 2023 by Gregg Barratt
Excellent facility and great staff! Well kept, dog friendly and great place to live whether you're between homes, downsizing or looking for the luxury apartment lifestyle.
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May 2023 by chris bolotin
Do yourself a favor and stay away from The Pointe @ Dorset Crossing. There are multiple new apartment complexes within the area. The new management company is terrible and is only concerned about your money. After living here for 4 years they are trying to withhold over 3/4 of my security deposit. Without going into details, do some homework by reading the reviews, and find a better place to call home. It used to be a good place to live until South Oxford took over.
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March 2023 by Keith Amato
Maintenance did a wonderful job. Kudos to Asst Community Mgr Rachel!
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February 2023 by Joyce Lapin
The Pointe at Dorset Crossing is under wonderful new management. The grounds here were always beautiful and fantastically maintained -- but the office is now managed by an incredible new team. This new residential team, led by Rachel Shaw, is eager to please and accommodating to the max. And for those residents who enjoy community activities, there is always something happening at the Pointe. Congratulations -- and thank you! -- to everyone who makes the Pointe a terrific place to live!
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February 2023 by G Pirls
The manager, Rachel, and maintenance guys are fantastic. They’re all kind and personable, and love their jobs. Rachel has been understanding and kind throughout the entire time we’ve been here as well as really make some cute events for the residents, such as a hot chocolate bar and a wine tasting!
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February 2023 by Melissa M
The property and Simsbury area are beautiful- the neighbors are friendly - office and maintenance staff are excellent and very responsive- special thanks and appreciation for Rachel who was fantastic and went above and beyond throughout the entire process! They are lucky to have her! Great place to call home!
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October 2022 by Jane Levin
The actual property managers are very helpful, kind and considerate as are the maintenance people. However, South Oxford who now owns this property is awful. They are losing tenants left and right with hefty rent increases and fee increases. There are now 25 or more empty apartments. They flat out refuse to listen to anyone and consider their concerns . I highly suggest not renting at The Point or any other property owned by South Oxford!
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October 2022 by alexander fleming
Edit: several months after posting my original review I wanted to make an update. Other than the outlandish prices I have had a great experience living here since the new management team took over. There have been a ton of cosmetic and maintenance related projects completed and the maintenance team is so accommodating. Office managers still leave something to be desired. After numerous neighbors and myself complained about the lack of packing due to zero oversight nothing has been done. I won't renew my lease here due to the cost but it's not as bad as it could beBe advised this property has been taken over by a new property management group with a far from stellar record. Previous group has been great but one month into the new group I have already experienced comically rude service from the office. Ridiculous
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June 2022 by Priscilla Merizalde
The current administration sucks! They increased the renewal lease by more that $300. They don’t organize any events anymore. They dont pay attention to your work orders. They are cleaning the buildings and are expecting to put all your patio furniture in your apartment. Don’t walk away… run from here! Don’t even think about leasing here. I am just staying because there is no place to lease right now. All the apartment complexes have waiting lists but this have more than 12 vacancies. Don’t come here!
