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April 2023 by Todd Walton
I purchased a used 2008 Eagle Ultimate Coach from Randy Smith a couple years ago. Everything Randy told me was exactly correct. They painted the coach white over white to our specifications. The paint job was excellent and when delivered, it looked like a brand new coach. Exceptional helpful service! We purchased by photographs only, and were beyond happy! Thank you Randy and Parks for service with honesty and integrity!
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April 2022 by Our Cars
Transporters beware if you agree to deliver for them you better get your money COD before you unload the vehicle because they Don't pay. They will claim to have mailed your check and charge you $30 stop payment fees (until there's no money left) without ever providing any proof that they mailed the check. Chrissy from Management was rude and very condescending. She didn't offer, except, or even consider any other solution. She never apologize, acted as if she had any concern for my situation, or appreciated the job I had done (without being paid). Bottom line when you do a job you deserve to be paid and treated with dignity and respect. So I will give them a 0 out of 10. Exactly what I got out of them 0.
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April 2022 by Roger Mathewson
We purchased a funeral coach from Parks Superior. They made purchasing a hearse very easy and the vehicle is in great condition.
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February 2022 by Martin Mitchell
We tried more than two times to contact this company regarding a coach that was listed for sale. We were promised a call back, but never received one. We're taking our business elsewhere.
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December 2021 by Kyle Chedzoy
Thank you for building a beautiful hearse and for your amazing customer service! You made our decision to purchase a new hearse an easy experience.
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July 2021 by Thomas F. Flynn
Over the years, we have purchased or leased 4 vehicles for our firm from Parks Superior Sales, Inc. I have continued to go back to this dealership, for I have always found them fair and honest in their dealings on the sale of the vehicles. On two occasions when I needed to order a part due to normal wear and tear, I have always been treated with respect, and the price charged was more than fair. I drive a good distance to purchase from this dealership - but it's worth the drive to be treated fairly and professionally.Thomas FlynnFlynn Funeral & Cremation Memorial Centers, Inc.
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February 2020 by danny perez
Best experience I've ever had buying a car. No rush, no pressure, and amazing service. There's a reason they've been in business so long.
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July 2019 by Andy Rumph
Have bought 10 cars from Mike over last 8 or so years. Each transaction has been fair, simple and hassle free. Cars have always been top notch. I would not buy funeral cars anywhere else!
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January 2019 by Harry VanVliet
Purchased 2006 Lincoln Eagle Coach Ultimate from Sales Rep Steve White in December 2017. An execellent purchase experience, Steve went out of his way to find the low mileage coach I wanted!
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September 2018 by Roger A.
I took delivery of a new funeral coach (hearse) in July 2015. The first word out of the sales reps mouth were"There is some slight damage to the rear window, but I will make it right." Making it right has never happened. In fact the situation has worsened. The vehicle is still not properly repaired three years after the first repair attemp. Parks Superior even had the vehicle for two months in their shop. No repairs were even attempted. The owner, Michael Parks, admitted to me that they were capable of securing the loose weatherstrip and loose vinyl top but did not. It seems as though they are hiding behind the fact that the manufacturer, Acu Built, was sold to another company. Last conversation with Michael Parks was six months ago. He said they were researching to find a shop in my locale that could secure the vynl top. After four months, I made one phone call and located such a service. This is an organization that is long on promises and short on fulfillment. Numerous promises have been given and none have been fulfilled. Needless to say I cannot recommend this outfit and will never purchase another vehicle from them. I have purchased vehicles since 2015 but not from them. Roger W. Allen Allen Funeral Hone, Inc Bloomsburg PA
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September 2018 by Andrew Ruggiero
My dad and I have bought 4 vehicles from Mike Parks (and his staff). His facilities are impressive, his attention to detail is impeccable and our relationship has grown. If you were on the fence about where to purchase your next service vehicle, give Mike a call and go visit his facilities, you will be sold.
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July 2017 by Steve Kuzma
Been dealing with Michael for many years. He has his clients back. He and the staff have been helpful and very accommodating. I'm in NC., would not consider anyone else.Thank you
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July 2017 by Nathan Parks
Outstanding Service and Quality People!
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April 2016 by Don Greenwood
Randy and crew are first class in service and hospitality.
