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“Extremely busy, especially start of winter season, so long wait times for walk-ins.
Recommend making an appointment. They were very helpful, did a great job in a timely manner, and prices were better than most. I've purchased several sets of tires from TFT over the years.”
“Great service!! Friendly, knowledgeable, and cares about the customer. This is by far the best tire place around with fair and honest workers. Always willing to help out and give great advice!”
“On Monday April 24TH my Ford Taurus broke down on the way home from work. They suggested a local Towing service that came within 15 minutes to tow my car. Turns out I needed a new starter. 2 HRS after my car was towed it was fixed. I am so thankful for the wonderful service I received.”
“This is the best garage in Springfield, Massachusetts, hands-down. They are very professional And great for business. I’m talking about the best prices. Also the fastest service And best customer service. They really treat you like family. Me and my family has been coming here for over five years. I’m surprised this place doesn’t have five star reviews. These people are amazing and what they do. God bless them”
“These guys are really good mechanics, knowledgeable and have the right equipment for your trailer, RV or truck needs. They just know their stuff. It’s as simple as that. They are polite and don’t over charge. They go above and beyond. Very happy with the work they’ve done on my 3500 pick up and my trailer needs. These guys are the working man’s best friend.”
“It's hard to find a place u can trust! These guys are awesome. Will definitely bring my Lincoln back!....I adding to my review lol I've now been back here for a few different things in the last year and always the same great service!!”
“I wrote a review the other day and I was mistaking of the circumstances. They were fair with the price in the Service with my 84-year-old mother. I'm writing this review To apologize for the misunderstanding”
“if i could give more than 5 stars, i would. i pulled over at the nearest auto shop after the cover underneath my car fell and was dragging while driving on the highway and no where near home or my usual dealer.
i was scared and had no idea what to do. The nice man noticed the situation i was in and instantly stopped what he was doing to remove the piece for me. i’m extremely appreciative and will be referring them to everyone i know.
thank you again ! <3”
“I’ve been bringing my vehicles here for a year now. I have been unable to find anyone locally that can match their promptness and competence in the repair industry. Albany St is definitely a key player in keeping my business functioning.
Thanks for all you do!”
“Absolutely amazing service! I brought my car to Bay Auto for new tires and rims, and I couldn’t be happier with the experience. The staff was super friendly, honest, and knowledgeable — they really took the time to explain my options and helped me find the best setup for my budget.
The work was done quickly and perfectly. My car rides smoother than ever, and the new rims look incredible. You can tell they take pride in what they do and genuinely care about their customers.
It’s hard to find a shop that’s this professional and trustworthy these days. I’ll definitely be coming back for all my auto and tire needs, and I’ve already recommended Bay Auto to friends and family.
If you want quality work, fair prices, and great people — this is the place to go!”
“My husband and I had a nightmare scenario— our rental car tire got completely shredded on the highway on our way home, we called a tow company that really screwed us over, leaving us potentially without a way to get to the closest open tire repair shop (on Sundays almost nothing is open). We spoke to Evan from Monro Auto Service and he was so incredibly kind to us— he told us he would even stay late to work on the car if we could just make it to him by 5:00 pm. Evan single handedly turned this awful experience around for us— getting us incredibly fast service with the most economical tire possible so we could be back on the road to try and return our rental car on time. I highly recommend visiting this shop for all your car needs— and if you have the pleasure of working with Evan, you will be getting the best customer service around!!”
“Such a wonderful service . As soon as I come and told my issues, they listened carefully and immediately fixed the problem . I suggest people to go this place for any tire issues .”
“Changed a tire quicker than it took me to write this review. Reasonable prices, fast service. Don't know what we need else you could want in a tire place. They do mower and trailer tires too.”
“We had new tires put on last week (quick and easy appointment) and within two days I ran over a screw in the road. They were able to get me in the next day for a repair and when they determined it was not fixable they swapped out the spare for me and ordered a new tire which was covered by the warranty. The staff were all friendly and helpful despite it being a busy Saturday.”
“Really nice , and super fast! I pulled into the parking lot and they had me in the garage right away! I got 4 used tires and my car runs great now! My daughter had gone there before me and referred them , and I’m glad I went ! I would recommend this place 100%”
“The staff at Gary Rome service dept, gives you their undivided attention and treats your car like if it was theirs. The treatment at this dealer is wonderful, not like the other Kia dealer, they could care less about your concerns, they dont answers their phones, and when you stop in to scheadule your appt i get the feeling that theyre bother by you.”
“I got a flat on Saturday afternoon and had to be in Boston Sunday evening! I have run-flats for my Mini Cooper and could not find anyone open but Monro! I was able to make an appointment online and they were able to see my first thing Sunday morning! The best part they were able to plug it and did not charge me anything! I am blown away! Thank you so much Monro! I will be back!”
“Mark and the team are great. Keep my car quiet, stopping quick, mph high, and tires lasting long. They always let you know before you need work done so you can save some cash for the fair priced work.”
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“Alex is my go to followed by Dave. Trusted local small shop mechanics who specialize in foreign cars. Although I still take my 4Runner to the dealer for big things, everything else I go to these guys. Especially when I source my own parts, such as brakes, calipers, rotors, most recently a rear hatch actuator lock replacement, etc. No problem for them.
I’ve had a couple of bad experiences in other small shops around town here, particularly one shop on Main Street in Stafford Springs. Not with these guys. I have recommended Peoples Auto to friends and coworkers in (and out of) the area as well. No bull shit assessments, fair prices and good work.
I trust them with my cars and that’s (simply) what you need from your local mechanic shop, trust.
Would recommend to anybody.”