“Allstae Michael Skaling Erica and Laura,
We have had allstate for our insurance needs for a long time...this office knows us for us and we appreciate them !!!
This office is professional patient knowledgeable helpful listens and is in the best interest of the lives and people they have as clients. A special THANK YOU to Laura for helping my wife and I with everything no matter what the issue is. She goes above and beyond . THANK YOU !
Dan Freitag”
“Great experience with Brooks Todd & McNeil. Kate my agent and Keena my service rep are amazing! You get knowledgeable prompt service. They always have the customers best interest in mind.”
“I've been with several insurance agencies over the years, but none have provided the exceptional level of customer service that I've experienced with AAA South Windsor. They genuinely care about their clients and go the extra mile to ensure I have the right coverage at the best rates. It's a relief to know I'm in capable hands.”
“Getting into an accident can be very scary and I was certainly shaken up after mine. The anxiety that follows afterwards can also feel unbearable. I knew that I should call State Farm immediately, and I am so glad I did! I spent nearly 45 minutes talking to Sarah Audet who clearly understood and empathized with what I was going through. She not only patiently listened to every aspect of my accident, but also calmed my nerves by explaining all of the options I had available. She reminded me that this is why my family has been with State Farm for 3 decades. She went through my insurance coverage line by line, and boy am I glad that I had collision, comprehensive, towing, roadside assistance, and other benefits to my policy. I honestly didn't even know I had some of the features that she mentioned. More than the coverage, she asked so many genuine questions about how I was feeling, which helped calm my nerves. It made me feel great that somebody cared. This is the benefit of actually talking to a real life person instead of an automated computer. This experience is why I will remain with State Farm for the rest of my life.”
“Justin was such a pleasure to work with. If it wasn’t for Justin I wouldn’t be a State Farm customer just because previous experience with another location. Quote was accurate to what I received via email because calling in. No time was wasted , he got straight to the point no games and no haggling. Had my best interest at heart. Thank you Justin!!!”