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January 2026 by Body Secrets Day Spa
Front bumper-rt fender. Beautiful job! Excellent customer service!
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January 2026 by hasson daniels
My experience at Caliber Collision was outstanding from start to finish. The quality of the repair work was tremendous my vehicle looks absolutely perfect, like nothing ever happened. Daniel was especially awesome throughout the entire process. He was professional, communicative, and made sure I felt confident and informed every step of the way. The team clearly takes pride in their work, and it shows. I couldn’t be more satisfied and would highly recommend this location to anyone needing repairs.
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January 2026 by José Roberto Ruiz
I want to highlight the excellent service provided by Daniel and Jhonny during this repair; they were very attentive.
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January 2026 by Ambrosia Black
My car is my prized possession and Daniel got it back to me sooner than expected and in better condition than it was before my accident.
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January 2026 by Brandy Charland
Absolutely fantastic experience at Caliber Collision South Windsor! My car looks brand new, but what truly made it a 5-star service was the incredible support from Cassie. She was a ray of sunshine from the moment I called, showcasing deep knowledge about the repair process and patiently answering all my questions. Her friendly demeanor made a stressful situation so much easier, and her consistent, prompt updates kept me informed every step of the way. Caliber Collision reviews and Trustpilot reviews for Caliber Collision highlight great service, but Cassie at this location went above and beyond! Highly recommend this team for quality work and exceptional customer care!
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January 2026 by Cassie Laliberte
I recently had a fantastic experience at caliber collision south Windsorwhile getting my car repaired, and I felt compelled to share my thoughts. From the moment I walked in, I was impressed by the shop's cleanliness; it was tidy and organized, creating a welcoming environment.
Cassie was my main point of contact, and she truly made the process smooth and enjoyable. Her knowledge of the repairs needed was impressive, and she took the time to answer all of my questions thoroughly. I never felt rushed or uninformed, which made a significant difference in my overall experience.
The repair work on my vehicle was completed in a timely manner, and I appreciated how they handled the insurance process. It was seamless and stress-free, allowing me to focus on other things while they took care of everything.
Overall, I highly recommend Caliber collision in south windsor for anyone in need of collision repairs. Their excellent communication, cleanliness, and expertise set them apart from other shops. Thank you, Cassie and the team, for making this experience so positive!
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January 2026 by Sara E.
I hit a deer and had my repairs done with Caliber through my insurance. Everyone I spoke to was extremely kind and attentive throughout the entire process. Very accommodating as well and kept me informed. They finished earlier than expected but were so understanding about me not being able to pick up early due to finances (high deductible). My car looked cleaner both inside and out than I remember leaving it, and looks brand new with the repairs they did. I genuinely think they actually raised my cars pre-collision value through this repair because of how much better it looks. Really hope I dont need them again any time soon but would not hesitate to use their services again, even without insurance involved.
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January 2026 by M H
Brought a vehicle and had the worst experience they just kept asking for more money every time and then gave me back vehicle with missing parts and tape still on vehicle parts misaligned wheels messed up etc wouldn’t recommend to bring car and we have other vehicles was going to let them handle our fleet of insurance accident vehicles now wouldn’t even think twice mind you it was a good car and insurance job and they completely dropped the ball! One of the worse experiences I’ve had in a while up there with worse in life and it was a $18,000+ job that we trusted them with that’s dealer prices minus the dealer quality! I have had back yard work that was cleaner and way faster with better customer service skills. If you have a choice to go elsewhere please do this is a real review they completely did a money grab on the insurance money and didn’t care about us the customer!
Ps messed up our key fob too and didn’t want to replace it denying having anything to do with it we for sure gave a complete key and they even re tagged it. Why not mention when turning vehicle in to take note of key fob? After all the money they stole from insurance you would think they would make it right nope!
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December 2025 by Emma Bloomfield
Friendly helpful staff, communication throughout repair process by text was so helpful!
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December 2025 by Rog “Duke”
Great work, excellent customer service n excellent communication. Daniel was awesome
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December 2025 by Debra Madison
Great experience! Daniel was wonderful and informative throughout the process. not only did my car look new after the repairs but looked like it was aldo detailed, it was so clean inside! Totally didnt expect that, was a nice surprise!
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December 2025 by Rose Rodriguez
I brought my car in for repairs under an insurance claim. Daniel (the assingned person to my case) was very helpful, attentive, great communication, updated me every step of the way, handled everything with the insurance company, as well as the rental company and made this process so easy and smooth. The work on my vehicle was immaculate - better than I expected. Highly recommended - 10/10 for
Sure
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December 2025 by Executive Management
Great service, knowledgeable representatives, always willing to help and add extra effort.
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November 2025 by Maureen McCormick
Outstanding customer service, expert repairs at reasonable rates.
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November 2025 by S R
Caliber Collision was one of the recommended shop by my insurance company. Insurance company sent me repair paperwork via email and clearly instructed me to give that paperwork to body shop and body shop should take over from there and give me an appointment to drop my car off. I took two buses and walked one mile to get to their shop. Nobody was at reception. Someone who was sitting inside the office called me in. I explained him everything and gave him a paperwork from insurance company. Guy barely looked at paperwork and gave it back to me. HE REFUSED TO ACCEPT IT. He wanted me to call my insurance company and have my insurance company send them everything electronically. ENTIRE PURPOSE BEHIND CHOOSING AN INSURANCE PREFERRED SHOP WAS CONVENIENCE. If I as a customer have to do everything, that defeats the purpose. They could have get in the touch with my insurance company for me and requested anything they need. Ended up going to different shop.
