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December 2023 by Matthew Sarmiento
Great customer service. True professionals. Thank you!
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August 2022 by Jackson _
At first he seemed very smart with what he was talking about so I trusted what he said about the 2011 gti I purchased. It was in rough condition and was listed at a really high 8.5k with after everything came out to about 9k. He sold it to me missing a part and he said he would put it in for me. And he never ended up doing that after us calling. Shortly after misfires starting happening and electrical problems started happening very fast. So now after 5k more into it at other shops it runs well. And lastly, I didn’t care too much but it was listed as being the full package car with a sunroof and everything. So after driving there I didn’t care enough about missing a sun roof and having no accessories becuase we needed a car quickly. It turned out to practically be a project for 8.5-9k. I don’t know what the seller was thinking honestly. But it was a mess
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September 2021 by Builderspec scanner
I saw an ad for a car for sale on Craigs List. Being 3 hours away, I first called and spoke with Mike about the car. Having had some bad experiences with other out of state dealers, I was a little gun shy about purchasing out of state again. Mike was very forthcoming about the car and told me about the work they had put into it since they bought it. I made an appointment to go take a look at it, and when I arrived the car was already on the lift. Mike was there ready to show me the entire underneath and show me where trouble spots might possible occur. The car was everything he said it was, so I ended up purchasing it. Once back in Vermont, I needed to get a state inspection and the car passed with flying colors. I cannot say enough good things about my experience at John Fitch Automotive and would recommend them without hesitation.
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August 2021 by 123jryan
I am so grateful that a friend steered me to John Fitch Auto several years ago. Jim does excellent work and is fair and honest.
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August 2021 by Joshua Norman
Absolutely the best place around. Jim is extremely knowledgeable and always willing to help. This will always be my first choice for mechanical work in Connecticut.
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August 2021 by Fran Merritt
Jim @ John Fitch Automotive has ALWAYS taken good care of me and my cars.....he is very fair and knowledgeable....wouldn’t trust my cars with anyone else!!!! Thanks Jim!!!! ????
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August 2021 by Melissa Gordon
I was referred to Jim & John Fitch Auto a year ago for an alternator. Not only was my car fixed in record time, it was a very fair price. Top notch service. I’ve continued to use them for all my auto repair/maintenance needs. Highly recommend.
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August 2021 by John Sorrentino
Top notch service. Highly recommend JFA for all repairs. I Have been using JFA for 10+ years and have never had a bad experience. Parts and labor always reasonable. The knowledge of the mechanics are very impressive. They’ve been able to fix every problem in an extremely reasonable amount of time. Jim has better knowledge than the Dealership mechanics and in some instances has been able to figure out the problem with my vehicle when the highly over priced dealership couldn’t. John Fitch Auto is the place everyone wants. An honest reliable shop that won’t take advantage of you.
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August 2021 by Nathan Fox
5 Stars. Knowledgeable, friendly staff. No BS. Incredibly happy with the car I purchased there in December 2020; it was by far the nicest example around, and fairly priced. 0 issues or complaints. Plus the staff expertly handled a special license plate transfer as well. Would highly recommend to anyone.
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August 2021 by Anthony Mazzarella
John Fitch auto is the only place I trust my vehicles to go to get serviced. The staff are super friendly and very careful with your vehicle.
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June 2021 by Journey of a Frontman
Honesty, integrity, professional and top-notch service. You have another lifelong customer!!
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April 2021 by Alex O.
Honest, efficient and effective. You might think it's too good to be true here, but this place is phenomenal and they have a customer for life!
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April 2021 by Tim Carey
Great service, friendly. Always a great experience
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January 2021 by Johnson Transport LLC
Five STARS! Jim is a very knowledgeable and trustworthy mechanic, got me in quickly and got issue with vehicle resolved same day turn around.Highly recommend.
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August 2020 by Walker Spradlin
Bought a vehicle from Jim myself. He is easy going and communicates well with his customers. Always had an answer for my questions. He holds his work and worth to a high standard. Jim is someone you can trust.
