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November 2024 by Gary Ouellette
We had the Renogy battery update 137.4.5 done today at Pete's RV in South Windsor, CT. In and out in 30 minutes. Technician Richard and service advisor Basir were great to work with.. All is working fine. They let me spend the night before in their parking lot. They got me in before they even opened at 9 am. A great experience, it was worth the 8 hours of driving to and fro.
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November 2024 by Shaun Ryan
My wife and I recently bought a new fifth wheel from here. Everyone we delt with was extremely nice and helpful. Joe worked with us to close and finish the financial details. Ashley and Carlos did the walk through, and they were very thorough. We are experienced RV'er and had a few technical questions that they weren't 100% sure on and so they called over the technicians to help. Dave and Mark were both great and answered our questions. They had a lot of RVs to look at and choose from, plus everyone loved our puppy who obviously has to approve of the camper. Overall, I would recommend Pete's RV to anyone looking to purchase whether an experienced or inexperienced camper!
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November 2024 by Joseph Imbimbo
Basir and Mike are the best. Brought my Class B RV in for scheduled maintenance and yet they were willing to address other issues I was having without having to schedule another appointment. Given the distance the shop is from my residence this was very much appreciated. The team there is very knowledgeable and go the extra mile to research and diagnose any issue that was of concern to me. I really appreciate their patience and kindness. Thanks Basir and Mike for making my visit so pleasant.
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November 2024 by Jeff Kennedy
Thank you to Basir and the entire service crew for repairing my Jayco 5th wheel and getting it done so quickly. I do appreciate the quick turnaround
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October 2024 by Julie Fagan
Great job on our servicing our RV. Very professional and easy to work with. Thanks to Basir and his team. Dan
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October 2024 by G Smith
Could there be a better team to serve the RV community than this! No!!! We'd put them up against anyone! Very close to closing we stopped in desperate for a hitch for a new truck having been stranded 5 days for transmission failure. Mike, Val, and Ashley put a quick plan together, Paul executed with Mike's help and Lindsey was pleasantly hospitable while we waited. We wish this team was our neighborhood dealer. They are a "can do" outfit that works well together. Go there and see if you don't agree!
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October 2024 by Father Love (Ray)
I will never recommend anyone to this company because back in June ib both a camper i have a water leak and solar problem three months letter still waiting to be fixed i call the office they told me I have call the company wos build because nothing they can do i have to pay $30.000 for it and Avery time i call they can do about it maybe because I'm Spanish I called this discrimination maybe take them court
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October 2024 by Salvatore Restuccia
I'm happy that Pete's RV in South Windsor is servicing my Class A Winnebago. I went to Pete's RV on 9/30 for an appointment for a warranty repair evaluation on one of my rooftop AC units and was told that I needed to drop the vehicle off for a few days and that they'd call me when they were done troubleshooting the AC unit. I explained to Nick, the service manager, that I was unaware I had to drop my coach off; no one explained that to me when I made the appointment, and I had to return home. I live over an hour away. Nick went above and beyond to fit me in while I waited. Thank you, Nick! And a big thank you to Paul, the RV tech who did the evaluation. Kudos to Pete's RV for making my day!
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October 2024 by Emma Stanlewicz
I came in for a last minute struggle. Sarg and Felicity (sorry I’m blanking on your name right now) (short blond hair parts front desk) and Ashley were very kind and answered my questions. Second they solved my problem. Walked me through everything. Had to order me a part and it came in within 24hours! I couldn’t be more thankful; they saved me from another mental breakdown lol! Your bosses owe you pizza party now!
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October 2024 by Rich Crowe
We own a 2021Jayco greyhawk 29mv motor home which we purchased from Pete's RV. I noticed we were having a problem with the floor. I stoped in and spoke to Nick.( He was awesome). He contacted Jayco and explained my issue and they agreed to take care of the issue under warranty. Nick gave me a couple of options . He showed me what other people with the same issued did to their RV. Nick was very honest and up front with me. He was very clear Pete's RV was going to do what ever they could, to make me happy. I never had the feeling Nick was trying to sway my decision on what was easy for them. He put me in touch with Dave who does work for them all the time. Dave came to my house and did an amazing job with the floor. Nick called me the next day to make sure I was happy with the results. Needless to say I couldn't be happier. We as customers have many choices as to where we spend our dollars.Knowing a company is going to be there when you have a problem is very important and reassuring. I would strongly recommend anyone looking for a RV, to give Pete's RV a chance to earn your business. Rich Crowe
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October 2024 by John Manoussoff
Outstanding experience. My Foodtruck is my life and I crushed my graywater tank and some other undercarriage items due to my poor judgment in exiting a gas station via an exit with too steep of a ramp and the crew at Pete’s RVs put me back together and got me rolling again in no time. I’ll always be grateful. I would have given them six stars if it was an option.
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September 2024 by Diana Hamilton
Pete’s Rv is the best around Tony Nick and Basir are a huge help! Thank you guys again
This is an update on Pete’s RV
Do not do business with them they will not follow through with what they promised you.
This trailer was purchased at the end of 2019. After having it delivered there was several thing’s wrong. We were promised that at the end of the season they would pick it up and repair and replace what was wrong.
They brought it to the shop and for some reason they forgot about it. We called many times unfortunately they can’t keep there help. They have had at least 6 different people working on this and the left hand doesn’t know what the right hand is doing. We were promised that if it wasn’t taken care of they would replace it. Well guess what not one person is there that worked there. The service manager Tony knows that we should have been give a new trailer but I guess we’re just another customer that they don’t care about. In the meantime they had the trailer through Covid and we kept calling and never received any response. For a while they couldn’t find it on the lot when they did it was damaged.Finally after them having it for years they delivered it this May. The man they had that delivered it hooked everything up and there was a massive flood underneath the sink that they fixed. The man was so shocked he couldn’t believe that this happened and said he was ashamed and embarrassed of what happened.He said when he got back he was going to report it. That they should have given us a new trailer.
We called and they said when the season is over they will take care of it not to worry.
Well guess what the season is over and now they are not standing by there word.
DO NOT Do BUSINESS With this Company.
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September 2024 by Donna Tierinni
Val in the parts department was very ,kind and courtesy thank you for you services
Donna tierinni
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September 2024 by Stacey Cormier
We will only buy our camper from Pete’s in South Windsor! The staff is friendly, knowledgeable, patient and they were wonderful with our family! They went the extra mile to make us feel welcome and treated us like family. Stop in, ask for Walker, he will do everything in his power to find the right camper to fit your budget.
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September 2024 by Stacey Finch
Had a great experience at Pete’s RV! All of the staff that we met were so welcoming & friendly. Devyn was wonderful - very helpful, knowledgeable, and down to earth. Kara was every bit as awesome, explaining how everything works from the solar panel to the nitrogen filled tires, and everything in between. The day after we signed our contact we got a phone call from the Brattleboro office, thanking us for purchasing from Pete’s, and wishing us safe travels in our new camper. Pete’s RV is a first class operation, highly recommend!
