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March 2024 by G L
Update: gotta admit the shack stack (meat patty and fried mushroom) makes me come back. Haven’t seen anything similar at other places, especially not a fast casual restaurant!I did try the limited edition Korean fried chicken burger which was good. Skip the Korean bbq fries though, that was a miss. 50/50 lemonade was good.Workers seem to forget to pack utensils, even if you marked on the app that you wanted them.Decent burgers, good shakes and mediocre fries. Portion sizes are on the smaller size. Patio is dog friendly.
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March 2024 by Nikki Ann Graddy
No complaints. The food tastes as it should. The service is good. My son likes it best.
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March 2024 by Austin Veilleux
Dyan is
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March 2024 by Chelsea Pero
Ordered over the website. Easy ordering system but for a place literally called Shake Shack I was expecting an amazing, special shake. I tried the black&white shake and it was just so average and for $8 it should have been absolutely great. I can make better at home. Pretty crazy to add 50 cents for whipped cream that was entirely melted when I picked up (which was immediately upon receiving the ready notification, I was waiting in the parking lot). The cheese fries were good and everything cheese fries should be…but no fork included when I checked “please include any necessary utensils/napkins/etc.” The man at the window was very pleasant in the 2 seconds of contact I had. It took 10 min for my order to get done which I wasn’t expecting at noontime on a Friday, seems pretty off-hour. Happy to try once, probably wouldn’t try again.
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March 2024 by Gary K
Service was super slow and it wasn't that busy. The chicken sandwich was good, not a fan of the smash burger. The portions are small for the prices they charge.
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March 2024 by Elizabeth Hernandez
Well the burger was really good, but the shake gave my husband a stomach ache 2 weeks in a row . Pricey , close to 8.00 for a shake. It takes a while to get your order.
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February 2024 by Jim
My wife and I had an excellent experience at Shake Shack. My double cheeseburger was perfectly smashed with that tasty crispy exterior. My wife’s chicken sandwich was perfect. We split a coffee shake also..very tasty. The fries were crunchy on the outside and tender on the inside. The help was courteous and knowledgeable. We’ll go back.
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February 2024 by ItsDann TheMan
Pretending to be closed on a snow day
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February 2024 by Steve Walker
Vegetarian options: Shroom Burger, FriesDietary restrictions: Bunless Options
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February 2024 by Allysa
This was not our first time at a shake shack but the first time at this location. We arrived at the location around 8:30pm It was easy to order food at the kiosk. We ordered 1 double burger, a chicken sandwich and a mini milkshake for a total of $32. It took the late night staff over 20 minutes to make this meal. After waiting so long, the food was underwhelming and the milkshake was just milk and no shake.Our friend ordered a burger (which arrived about 10 min after ordering) and loved it so much he got up and ordered a second one from the kiosk before we even got our food. when it arrived another 20 min later it was so salty it was inedible. He asked for the staff to remake the burger. He came back and we waited another 20 min for them to remake it, little did we know they were not remaking this burger. After being done waiting we just wanted to leave, our friend asked if they ever remade the burger the staff laughed, then said they didn’t know they had to remake this burger and offered a refund. He took the refund. By the time we left it was 9:36pm with a total wait time of around 40-45 min of just waiting for food to come out.For the time we wasted for mediocre food and passive aggressive staff who does not care about the customers or values their time, we will not be returning to this shake shack. Save your money and your time and visit another location. If you have time to waste and are okay with inconsistent quality this is the place for you.
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February 2024 by Jack Sloan
Not set up to service volume amount of customers. Unstaffed which lead to slow service. No drive thru. Took 22 minutes from the time I walked in the door to get back to my car . I ordered a chocolate shake. Wasn't very good and it was overpriced. Not returning.
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January 2024 by Lizette Cruz
Food was really really good & the employees are really nice here..
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January 2024 by L T.
Better than the 5 place. Flavorful burger and chicken options. Fries are consistently crisp and delicious. Pillowy potato bun too.
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January 2024 by Joseph DiCesare
The food was very good, especially the burgers and shakes. Kiosk ordering only. For dine in the food was delivered to our table indoors but the have a huge outdoor patio which would be nice on a summer day or night. Price $40 for 2 sandwiches, 2 drinks, and 1 fry.
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December 2023 by leah sev
Waited 45 mins for my food and when we go ask what’s going on they point us to the window for app orders and say it’s been ready. I never got a text saying it was ready and when I asked why they didn’t bring the food to us since we had a takeout number they said they put the food in that window when they can’t find you. We were sitting right in front of the kitchen with our number facing them. They didn’t even try… Food was cold and at least they remade the milkshake when I asked. Don’t waste your time here.
