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November 2023 by D Q
I took my 1997 Saturn to Strongs after receiving a recommendation from my neighbor. Six different shops had refused to fix a part of the frame. Strongs said they would be capable of fixing it. After inspecting my car they found that the gas tank straps were about to give way and noted that a weld job in another area of the car had been done poorly in the past. They advised me of the cost for the repair and I felt the price was more than fair. After the frame was repaired I requested some undercoating be applied. When the car was finished I picked it up and went to a gas station to fill my tank. Driving home I could smell something strange like hot tar so I assume it was undercoating over spray until I parked in my driveway. It was a gasoline leak. I could see it was from the fill pipe so filling the tank had exposed a rotted connection under the hose.I immediately called Strongs but it was Sunday so I parked the car away from buildings and put a catch pan under the leak.Monday morning the owner if Strongs and a technician came to my house, inspected the leak and took the car back to the shop. The connector wasn't in an area where they would have touched when changing the tank straps but they said the movement of changing the straps might have weakened the connector. They ordered the part, installed it and never charged me for coming to my house. The bill was for 1 hour labor and the part.A week after I brought the car back home Strongs called to make sure everything was OK with the car. It was better than OK. They did awesome work.I don't know of any other mechanical repair place that would have driven 20 miles to retrieve a car for no cost to the owner of the car let alone call to ask if everything was good on the car. That type of caring disappeared when Doctors stopped making house calls!I recommend Strongs and they will definitely get my business.
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September 2023 by Richard Murphy
Only had a wheel alignment, but I think I have found my go to repair center.
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July 2023 by Holbrook Smith
Called about an issue with poor dealer service practices in Hartford on wife’s Mini and was pleased to hear they service them at Strong’s around the corner.
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April 2023 by Kari E
I cannot say enough good things about this shop. Didn’t think any business like this even existed anymore, family owned and still truly care. I got into an accident at the beginning of March after having my brand new car for one week, and the Nissan dealer referred me to Strongs. Tom was so extremely nice on the phone when I first called, made me feel reassured they would take care of it and got me in within a few days (only delayed bc the insurance company made the appraiser come first), then the manager Carlos offered to drive me back home after I dropped my car off, 30min drive, so I didn’t have to take an uber. In the midst of the repair they of course found additional damage, including to the radiator which was nowhere to be found in the entire country. Carlos got on the phone and started calling every dealership, tracked down the one and only radiator in the whole country, and left at 5am to make the 2.5hr each way drive to Mass to get it. I have my car back tonight and they did a beautiful job. Had I gone anywhere else where they did not put in this effort, I may have not had my brand new car back for 6 months. I am so grateful to this place!!Services: Body & Trim
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February 2023 by Charles Aponte
Absolutely refreshing to walk into this place and to get great service and a reasonable price. I needed brakes all around and Carlos promptly made sure I was taken care of . 5 star serviceService: Auto brake repair
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January 2023 by Floyd Sanchez
Carlos was very helpful and seemed very concerned with some of the issues my vehicle was having. He put me at ease and assured me that he will take care of my vehicle just like if it was his own. Carlos did not disappoint at all. I am back on the road with confidence and assured that my vehicle is in good working order. To be honest the whole staff was amazing. It feels GREAT to do business with a company who puts the customer first. ..Thank You Strong's Auto care.Services: Auto maintenance
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January 2023 by Carla Ten Eyck
Had an excellent experience with Strong's entire staff. Professional, responsive and spot on with what needed to be fixed on my car. Didn't try to oversell repairs, was super honest about how much is left on my tires. Would highly recommend!
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July 2021 by Laura Lewis
Strong's did a great job detailing my 11 yo car!
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April 2021 by Jeff Harbaugh
Great place to work. Friendly environment.
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February 2021 by Ed Pbody
Customer service was great and the work was done expertly with attention to detail.
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January 2021 by Rebekah Fernandez
Strong's Autocare provides a professional service that exceeds expectations and take the time to do it right!
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December 2020 by Daniel Bishop
I have taken my care to Strong's many times and am always satisfied. I spent years going with the least expensive option and it has landed me in some hot messes that could have resulted in my untimely death. Yes, I pay a little more to go to Strong's but the work always gets done correctly and with top notch professionalism. The customer service is wonderful. My fiancé now takes her car to Strong's and she feels the same way about Rich and his crew. We are huge fans of Strong's AutoCare and will always come here for all our automotive needs!
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October 2020 by Mark Neri
This is a great local business that is community oriented and has been an asset to South Windsor for many years. I have had my vehicles serviced at Strong Auto on and off for the past 26 years. I even bought a used car from Strong Auto and I would use them again, as they stand behind the cars they sell as well as the repairs they perform. I recently brought one of our "older" cars in to get advise on wether to continue to make repairs to keep the car on the road or move on. I chose to make the repairs and was very impressed with the repair. Thank you Rich and your staff.
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September 2020 by Leslie-Ann Andross
Always so helpful! Good prices!?
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September 2020 by Sarah Satalino
Excellent garage/shop. Tried this place on a recommendation. Not totally disappointed. They took the time to hear all our concerns regarding our Jeep and actually entered it into the system. Being a woman, I greatly appreciate them being able to talk with me about my SUV and not bypass me to talk only to my husband. I have read other reviews and would have felt the same way they did if our experience was different. Hopefully Strong's is also reading their reviews and making corrections to their business. Their work was thorough and returned my Jeep back to me as clean as I dropped it off. Will definitely give this place another try... Just hope not too soon. ?