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November 2023 by jasmine evans
Barett was so helpful in explaining the features of the mattresses and stands that best fit the individual needs of my Husband and I! Things I wanted but didn't know where possible in a bed!
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November 2023 by John Thompson
Sahnik was very informative on sleep patterns and pricing. Showed all features that were included with all power bases. Very friendly!
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September 2023 by Kyle Whitcomb
Barett was great! He helped my wife and I pick out a couple of pillows that are way nicer than anything we’ve had before. Zero pressure, just help figuring out the right fit. Highly recommend!
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August 2023 by MK
The individualized attention provided by Barett, the Store Manager, was commendable, and the key variable in our decision to purchase from this store! The customer service received was outstanding. Thank you!
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July 2023 by Lori Allen
I needed a new bed. Had the best Sleep # bed but after all the years I never got past the feeling of an air mattress. Had tempurpedic years ago so I thought I'd see how far they've come. My sales person, Barett was extremely helpful. He went through all the features the bed has, cooling air blowing when u want, it's even Bluetooth. Yup, the bed actually has the sound coming out of it. Even rumbles a tiny bit if something your watching or listening to had a deeper base or thunder......I'd highly, I don't ever stick my neck out but ...highly recommend taking a ride to the "South Windsor" (actually Manchester) store and checking it out.Ask for Barett, he was great!
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March 2023 by Lindsay Johnson
Bought my first tempurpedic here about 5 years back. Loved it and wanted to upgrade. Had a great experience with Barrett! Came in with a general idea of what I and the fiancé wanted and he was super helpful in guiding us through the process. We ended up with two mattresses and adjustable bed boxes. So worth getting. Also amazing financing options there. An amazing bed is worth it!
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February 2023 by A P
This is a great store and so much better than other mattress stores because there is no pressure, just good honest people giving you information and helping you find what works best for you. We were helped by Barrett, who was excellent in every regard. He was extremely well informed and helped us understand the differences between the products we were looking at, patiently answered a ton of questions, and helped us find exactly what we needed. Highly recommended and ask for Barrett if you go!
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January 2023 by Stacy Taylor
My husband and I stopped into the South Windsor store - Barett & Tom were extremely helpful while helping us choose our new mattress, base, and pillows. We truly appreciated their product knowledge and patience! Many thanks!
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January 2023 by EMF
Exceptional customer service. Friendly and knowledgeable. Professional.Barret, Sahnik, and Tom made the typical stressful mattress shopping anything but stressful. Barret was patient and encouraging in taking our time to make the right decision. He was extremely articulate in differentiating between the types of Tempur-Pedic. It took us multiple trips to the store to make our decision. There was no pressure in sales, and it was by far, the most surprisingly easy mattress shopping ever! The store is clean and meticulously maintained. The team working in this store are low pressure, very respectful in giving you time and space to figure out what’s best for you. I’ve returned for purchases of other items…The sales team is so great - I wish they sold other products. I Highly recommend the store and a Tempur-Pedic bed. I love my new soft bed too.
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January 2023 by Mike Fitzpatrick
Amazing service. Found the perfect pillow to help my neck pain and educated from the representative on the best mattress I will be purchasing. Tempur material worth the price. Changing my life as I used to wake up everyday with migraines. So thankful.(I'm using my fathers phone, so this is from Tonya Blythe).
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January 2023 by Nancy Good
Excellent customer service! My husband and I came in to buy a new bed. Barett was friendly, patient, knowledgeable, and helpful. He gave us advice based on our preferences and sleep issues. He wasn't pushy and we spent at least an hour trying different mattress types. His sense of humor was also great. His sales associate also helped and was friendly. We researched mattresses online and also which store to go to before going and based on the reviews, picked this one. We don't buy things if we are pushed, we like the freedom to decide on our own but also appreciate people like Barett! This is a great store if you are looking for a new bed or accessories. We haven't received the bed yet, so can't comment on the mattress.
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January 2023 by Russ Gunther
My girlfriend and I went to the store looking for a new mattress. Our salesman, Barett was excellent. He was very knowledgeable about all the products in the store and helped us to narrow down what we were looking for. He respected our budget and made sure we still found something that fit our needs.
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January 2023 by Laura Dunleavy
My husband and I visited the Tempur-Pedic store in Manchester CT and worked with Sahnik Degazon to find new pillows and try out a mattress. She was wonderful to work with. She is very knowledgeable of all the products and helped my husband fall in love with a mattress. We found our pillows and we will be back to try out a mattress.
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January 2023 by Debbie Polzun
I went to the So.Windsor store to ask for help that I needed on a warranty issue, Barrett Cote is definitely an asset to the Tempur-Pedicure Flagship Store. I wish I could truly express how helpful Barrett was & how very grateful I am for him taking the time to help resolve my warranty issue, even with other customers in the store. It is because of Barrett resolving my issue, plus his very personable personality I will be returning to the So Windsor store to purchase my new mattress. I will call b4 going to make sure Barrett is working so he can help me with the purchase of my new mattress.D. Polzun
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January 2023 by Kristen Govoni
Barett and the staff at this location are amazing. We visited the first time because we needed a new mattress. They informed us to check our warranty first and saved us a lot of money. When we returned to try mattresses again, they were so helpful, patient, and very friendly. His goal was to make sure we got the best mattress for us and never pressured us into buying anything we did not want. On a follow-up phone call he remembered us and was very helpful with an over the phone order. I highly recommend this Tempur-Pedic store.
