“*Update: Someone from the store reached out to me, acknowledged and rectified the issue. I'm very satisfied with the service I've received here and would continue to recommend this store to others.
I’ve been both a buyer and consigner at this store and overall had a very pleasant experience. The store is very lovely, clean and staff are welcoming and helpful. Inventory is amazing.
My experience as a consigner is a bit mixed. I choose consignment for the ease of use, understanding that I’ll always get less than I would on Poshmark, but I avoid the hassle of listing items individually. I think I would caution against bringing any lesser-known “quiet” mid tier luxury brands here. They do advertise as catering to luxury brands and seem to have a system for authentication which is great. However, I consigned a new Lo & Sons genuine leather purse, MSRP $300, and received only $4.00 payout. Thats less than the payout I received for a pair of mall brand jeans.
Youre not given a receipt listing each item or the brands when you consign. I also noticed the brand wasn’t listed in my consigner receipt, which signals to me that the lister may not have been familiar with the brand or the embossed L&S. Based on the payout I received, I deduce that the bag was likely sold for less than than $20, which is an absolute steal.
It’s a bit of a stab to the heart receiving $4 for a designer bag they I could have Poshed for $150+, but lesson learned. I would still recommend this store, but if you’re consigning accessories or leather goods from lesser known high end brands - especially ones that aren’t covered in logos - I would advise putting the extra work in to sell them yourself on Mercari or Poshmark.
I’m praying the like new Oliver Peoples cat eye sunnies I consigned (MSRP $485) don’t suffer the same fate.”
“BEST resale spot around! I have bought and sold countless times and even on the busiest days the ladies always make time to chat and make you feel welcome. CM is unique for its warm atmosphere, something that is not expected (but highly appreciated!) while shopping. I love that customer rewards can be used online now! This is convenient for when I am unable to shop in person. Special shoutout to Velia and Lisa--they are AMAZING!!!”
“Selling and buying only took around 30min. The store layout made it easy to find everything and the employee was prompt and helpful. Wonderful experience, might have to come here more often!”
“We have been buying & selling ( mostly buying ) from Perfect Piece for several years .
All of our treasured pieces have been purchased in great condition & are reasonably priced .
When purchasing any of our home furnishings , we always explore Perfect Piece first !
Customer service is excellent & delivery is available for a fair price.
Stop by ! And enjoy the possibilities!
Jan & Roger”