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July 2024 by VICKI BROGNA
Beware this store does not disclose upgrade charges and then adds insurance without ever asking me !! When I tried to speak to a manager I was given the run around !! Even the manager would not address or speak to me
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July 2024 by Kristen Marsh
Tyler was amazing and super helpful!
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June 2024 by Casey Hutchinson
Service was excellent!! Darren helped me out! He was very informative and helpful. He answered all my questions and was extremely pleasant! Thank you so much Darren!
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June 2024 by Andrew Kohler
Here to share that the team on site are the reason we are AT&T customers. There were a few issues with our onboarding and Thomas specifically jumped in 3x, even once on a day off, all while ensuring his colleague got the credit for the commission. Professional, and will go over and above when you need them. Thank you.
-Dr. Kohler, Yale New Haven
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June 2024 by M EQ
Sean at the Southbury location is amazing. Very knowledgeable and made sure I understood the product. Very helpful. He’s the best! And an asset to AT&T.
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May 2024 by Dina
4 people couldn't figure out how to refund my purchase.
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April 2024 by Raymond Marchinkoski
Very knowledgeable and service excellent. Very helpful, explained everything so you could understand the different services.
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March 2024 by John Chantlos
Walked in greeted with warm smiles and friendly faces. It wasn’t a forced welcome it felt genuine which was nice.
Vernon the store manager assisted me as his sales reps were already helping attend to other customers.
Vernon advocated the highest caliber of customer service and care. He provided me with multiple options and choices so that I could make an informed decision. It’s clear to me that Vernon leads by example and set the bar high for his team.
Everyone was very nice, clean, neat and professional,
While Vernon was finishing up with my service, His sales rep came over to me and also provided me with some tips on the different smart watches they have available, this was a low pressure environment that I felt extremely comfortable in.
My father was an AT&T employee for 30 years I shared my experience with him and he said he will only go there then for his next phone.
Top notch, Well done Vernon, can’t wait for the next phone purchase. I will send all my friends and family to Vernon and his team at AT&T in Southbury.
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March 2024 by Taylor R
Thomas was incredibly helpful! He was extremely informative and knowledgeable about the product. Very personable and made the process so easy. And most importantly he was very kind; the original associate we were greeted by was not.
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February 2024 by Joe Montanaro
Someone recommended that I go see Tyler at the AT&T store in the Southbury plaza. It was a great experience. The transition from Verizon was very simple and Tyler was very helpful and knowledgeable.
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February 2024 by Susanna VanEgghen
Sean was GREAT & ATTENTIVE. He was PATIENT & INFORMATIVE & gave excellent alternatives to our older plans. Because of his attention to detail I plan on returning for more services. He got me a brand new phone + and Apple Watch + accessories + tv options for my direct tv replacement. He's an ASSET to At&T
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February 2024 by GM CL
Great team great service! It was a pleasure to do business here at the southbury location, Sean , Tyler, Elena and Thomas are amazing in every way, they go above and beyond . Most appreciated
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December 2023 by Patrick macdonough
Awful service, actually tried to scam me by charging more than what it was worth. I should’ve never left Hungary
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November 2023 by John Slataritz
Awful service, actually tried to scam me by charging more than what it was worth. I should’ve never left Hungary
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November 2023 by Assassinext
Screwed up my entire order. Tried to gaslight me for the mistake that he made and argued with me for a solid 15 minutes.
